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External reviews

301 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Verified User in Computer Software

Good for light use

  • February 14, 2019
  • Review verified by G2

What do you like best about the product?
I like that some things can be done really quickly, like outlier detection and easy comparison to time shifted data. I also like that you can easily remove unique data from logs to get a good generic mapping of log data to better understand what is happening with your data. I really like the ease of parsing data and the way data is organized via _sourceCategory. Many high level functions are taken care of for you, so it makes it easier for a beginner to just pick up and use. The training provided is excellent. Keep the free certifications Sumo! Being web hosted, and offering a lower cost than competing products is nice as well.
What do you dislike about the product?
I dislike that the query language is missing many features that competitors products offer, such as string aggregation where multiple values can be combined and split back apart when needed. No macros. Limited dashboard configuration. No way to do drilldowns from dashboard and much more. There just isn't a very good way to do low level manipulation of log data, group data across rows effectively without using a transaction command, or aggregating via numeric stats. It would be nice if panels could be made from dashboards without having to rely on previously made saved searches.
What problems is the product solving and how is that benefiting you?
We are primarily using it for complex monitoring of log data and piping in SQL aggregate data to perform analyses over time when compared to other log data.
Recommendations to others considering the product:
If Splunk isn't in the budget or your needs are not extreme, Sumo Logic will work well. There isn't as much user support as other product communities but there is free product certification and training provided by Sumo. Certs through competitive products are ridiculously expensive.


    Education Management

Great data science solution

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
Sumo logic provides a customizable platform to be designed and meet your needs
What do you dislike about the product?
wish sumo provided more structure out of the box, a simple feature like auto detect log formats to match FER rules would be a huge benefit. Or Sumo providing a community repo of FERs based on popular log sources
What problems is the product solving and how is that benefiting you?
Sumo is helping detect security threats and become our platform for data manipulation


    Information Services

Great experience, very good performance

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
Performance was really good considering some searches where span across millions of logs.
What do you dislike about the product?
I believe the interface for composing the queries could be more friendly (structured?)
What problems is the product solving and how is that benefiting you?
Analyze service production behavior. Great benefits with dashboards.


    Non-Profit Organization Management

Troubleshotting logs

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
It is easy to troubleshoot logs and categorize them as peer different codebase and categories
What do you dislike about the product?
Still need to have an expertise on parsing complicated json using sumo
What problems is the product solving and how is that benefiting you?
troubleshooting producting errors and staging environment errors


    Electrical/Electronic Manufacturing

Very fast and easy to use

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
I like the way on how we can create queries using different configurations that provides an option to create very helpful dashboards
What do you dislike about the product?
I have to learn how to create the different queries but after it is very useful
What problems is the product solving and how is that benefiting you?
We have some many microservices with different containers. With sumologic we can create different filter that help us on identifying issue in production


    Information Services

Necessary tool

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
Like a developer this is a tool that really helps. Its very necessary to know how our applications are behaving. We always heard about put logs in our code, but Sumologic make search this logs in the easiest way.
What do you dislike about the product?
Sometimes you want to know what are after and before your search
What problems is the product solving and how is that benefiting you?
I use sumo to look for different environment software problems looking in the logs.
Recommendations to others considering the product:
Easy use, excellent for search logs


    Information Technology and Services

Super developer friendly

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
Very developer friendly
Easy to adopt
changes the way you think about logs
Scale very well
What do you dislike about the product?
hard to share dashboards, queries to an organization level
What problems is the product solving and how is that benefiting you?
production incidents troubleshooting
alerting on production incidents
support cases


    Federico P.

The SUM of all fears, solved!

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
Whatever your question is, it's about learning how to write it in a SUMO query, but it can be answered!
What do you dislike about the product?
Performance is not great with longer timespans.
What problems is the product solving and how is that benefiting you?
Production monitoring, issues analysis.
Given how SUMO works it allows us to learn things we would've never realized otherwise.


    Jung Jun P.

the best so far

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
Search query is very powerful.
Scheduled search and alert help us to monitor our system.
Dashboard is another awesome feature.
What do you dislike about the product?
sometimes the performance is slow, "log reduce" is powerful but it can be improved.
What problems is the product solving and how is that benefiting you?
Monitoring errors and logs.
Scheduled search and Alert


    Media Production

Sumologic is a pretty good tool for what it does.

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
I think it's amazing how fast sumo can search through millions of logs to find exactly what I'm searching for. The speed and configurability is really great.
What do you dislike about the product?
One problem is sometimes the frontend is a little clunky or lags when loading all that data.
What problems is the product solving and how is that benefiting you?
I generally use it when debugging production support issues. It lets us go back and see what happened.