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External reviews

989 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Staffing and Recruiting

Years Long Partnership with Sisense

  • November 26, 2024
  • Review provided by G2

What do you like best about the product?
We have been partners with Sisense for multiple years now. The collaboration from the CS and support teams are great, as we were able to resolve almost all of the issues that we encountered. The data modeling and data base building side of the platform is intiutive and easy to use.
What do you dislike about the product?
Sometimes the process of resolving an issue required a lot of work from the customer side, includeing sending HAR files, logs, etc. I understand that in order to be able to resolve an issue, all the relevant data should be made available, but it still feels that the customer is required to invest considerable amount of time in order to facilitate the investigation.
What problems is the product solving and how is that benefiting you?
it provides us the data warehouse for our in-house dashboards where the BI team can process the data without any dependency of the Development team.


    Habtamu B.

Sisense, The best BI tool

  • November 26, 2024
  • Review verified by G2

What do you like best about the product?
Sisense is an excellent Bi Tool. We use it to integrate data from Different sources. In addition to ElastiCube based, It’s capability to generated report from online source is excellent.
What I like most about Sisense is their support system. They have support across the time zones. Unless it is urgent, I like to get support in the evening when I do not have to do other things. Someone will be there to help and resolve issues quickly.
What do you dislike about the product?
Sisense’s learning curve is stip. However, Sisense provides excellent self-learning resources. They are available to give demonstrations of any of the functionalities of Sisense
What problems is the product solving and how is that benefiting you?
We use it to integrate data from Different sources. In addition to ElastiCube based, It’s capability to generated report from online source is excellent.


    Richard A.

Excellent engagement but go with Cloud instance.

  • November 25, 2024
  • Review provided by G2

What do you like best about the product?
Their customer engagement and account managers are excellent. They are very willing to help.
What do you dislike about the product?
We have difficulties managing and keeping on-premise version updated. Suggest going with Cloud.
What problems is the product solving and how is that benefiting you?
It provides an easy a quick method to build visual reports used company wide. Provides presenatable material from individual contributor to C-Level.


    Manufacturing

Sisense User for over 5 years with great results

  • November 19, 2024
  • Review verified by G2

What do you like best about the product?
Being able to pull data from various sources, and create a data story to help user navigate complex data, into an actionable dashboard to show trends, and results.
What do you dislike about the product?
Some larger data sets can be mildly slow in data queries.
What problems is the product solving and how is that benefiting you?
Sisense is automating business processes of data pull, showing visualizations to help users analyze data quickly and easily.
Dashboards to show corporate metrics, etc.


    Information Technology and Services

Sisense is a powerful and extensive BI tool that sometimes have problems with performance

  • November 14, 2024
  • Review verified by G2

What do you like best about the product?
The fact that Sisense can be installed locally or in the cloud makes it a great BI option to use and share complex reports and dashbaords with clients. The vast number of free and paid plugin add more features and funcionalities and integrations to the tool. I also love that Sisense have the blox widget type, which allows me to implement HTML code on my dashbaords.
What do you dislike about the product?
For being a web tool, the performance sometimes can be an issue as well as debugging or finding the root cause for an error. Sometimes it's solved by just refreshing the page, other times I need to contact the support.
What problems is the product solving and how is that benefiting you?
It's solving the problem of providing analytics to our customers using the data from our internal systems. By leveraging Sisense, my company can create a hub of reports and dashboards that clients can access at anytime and it's interactive. Helping them to better understand their metrics and data.


    Construction

Visually appealing and users love it

  • November 13, 2024
  • Review verified by G2

What do you like best about the product?
I enjoy the speed and how easy the UI is for our end users. Easy to integrate without a data warehouse.
What do you dislike about the product?
Building cubes and other functionality needs a decent amount of work. Slight nuance items need to be addressed that would make the design a lot smoother.
Cost is a large factor.
What problems is the product solving and how is that benefiting you?
Sisense is helping us solve data visualization for our end users. It allows our users to see, play with, and make decisions based on data that otherwise would not be possible.


    Marketing and Advertising

Buggy with Difficult Onboarding but Otherwise Cool

  • November 12, 2024
  • Review verified by G2

What do you like best about the product?
I like that we can build our own data models and customize report widgets.
What do you dislike about the product?
A lot of features don't exist or aren't fully fleshed out. Filtering or customizing data for reports is difficult. Data model crashes often.
What problems is the product solving and how is that benefiting you?
Sisense is used to power the reporting we give to clients in our platform. The reports are customizable and easy to edit on an ongoing basis.


    Noam S.

We used it for a couple of years for white labeled embedded analytics. It was not good.

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
Price was ok if it worked better
Embedding it in the product was easy
What do you dislike about the product?
It was unstable and did not include all of the features that were promised on sale.
Performance was not good and the ability of the support team to help you was limited.
What problems is the product solving and how is that benefiting you?
Give our customers analytics over our systems data


    Cesar G.

Most Efficient way to get Value from all of your data is to implement Sisense.

  • July 30, 2024
  • Review verified by G2

What do you like best about the product?
Sisense provides an enterprise way to consolidate, transform and visualize your data without losing collaboration activity and drill down into details. It is the most business ready solution out there in the market and that is after comparing it to Power BI and Tableau. In addition to the basic use of Sisense they have added the AI analysis of data that really allows users to focus on what the data is telling them vs in dealing with the data. With its efforts in making it easy to install and easy to use, Sisense has kept its ability to extend and provide custom interfaces via modules which are simple to create to make a true solution that fits any company. It has been amazing how we have been able to integrate Sisense across a large number of our data sources thus correlating many of our activities and bringing even more value to our day to day work. We are consistently in Sisense, monitoring dashboards and easy to view reports that provide near real-time insight into our operation.
What do you dislike about the product?
Earlier versions were difficult to install but they have corrected much of that with their latest 2023 releases. I like that we have easy to apply updates. Some of their best support folks are overseas so there have been some late night sessions with them but they are very dedicated and driven to get to a solution. They have improved their support system and appreciate their turn around times which are much better but still more work on getting information here. Still find a few bad instructions on their docuementation but have seen work done there too. There are so many variables in installing Sisense that you need to make sure you are looking at the right version with the right OS and it is hard to see what things apply to both versions MS vs Linux. Cost is always something that needs to be address but overall they deliver more value for the cost of the software comparably.
What problems is the product solving and how is that benefiting you?
Reduced time for data analysis and quick access to insights with associated drill down.


    Milind K.

Ease of business intelligence analytics

  • July 30, 2024
  • Review verified by G2

What do you like best about the product?
Helpful:
1. Data security
2. Dashboard designing with co-authoring
3. Sharing/publishing
4. Ease of Integration
5. SSO

Upsides:
1. Ease of Implementation
2. Ease of Use
3. Infra management
4. AI/ML
What do you dislike about the product?
Least helpful:
1. Subscription
2. Pulse

Downside:
1. Few canned set of chart types
2. Fewer examples on the Developer portal
3. Sections on the developer portal are not properly categories
4. Usage analytics doesn't support embedded dashboard usage
What problems is the product solving and how is that benefiting you?
It allows customer to analyze their data.
It helps in delivering actionable information.