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443 reviews
from G2

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    Marketing and Advertising

Efficiency Unleashed!

  • June 04, 2024
  • Review verified by G2

What do you like best about the product?
Workato has become a game-changer for our business by streamlining workflows and automating repetitive tasks. Here's what truly impresses me:

Citizen Integrator Power: No longer reliant on IT for every integration! Workato empowers users with a user-friendly interface (think drag-and-drop) to build automations, democratizing process improvement.

Connects Anything, Automates Everything: Workato's vast library of pre-built connectors makes integrating any application a breeze. Salesforce, Marketo, Google Suite - you name it, Workato connects it. This allows us to automate data flow across departments, eliminating silos and boosting collaboration.

Time & Money Saved: By automating manual tasks, Workato frees up our team's valuable time to focus on strategic initiatives. Additionally, fewer errors and improved data accuracy translate to significant cost savings.
What do you dislike about the product?
While Workato is a fantastic tool, there's always room for improvement. Here's a minor point to consider:

Complexity for Advanced Needs: For very intricate workflows, Workato might require some coding knowledge to achieve the desired level of customization. However, their library of pre-built functions is constantly expanding, making it easier than ever to tackle complex automations.
Overall, Workato's strengths far outweigh any minor limitations. It's a powerful and user-friendly platform that has significantly enhanced our operational efficiency.
What problems is the product solving and how is that benefiting you?
Workato tackles a common pain point for businesses: fragmented workflows and siloed data across different applications.

Here's how it benefits you:

Boosts Efficiency: Workato automates repetitive tasks that used to eat up time, freeing your team to focus on higher-value activities. Imagine automatically syncing customer data between your CRM and marketing platform, eliminating manual data entry and saving hours of work.expand_more

Reduces Errors: Manual data entry is prone to errors.expand_more Workato automates data transfer, ensuring accuracy and consistency across your systems.expand_more This translates to fewer mistakes, happier customers, and potentially less rework.

Improves Collaboration: By connecting various applications, Workato breaks down data silos.expand_more Teams can access the information they need in real-time, fostering better collaboration and streamlining processes.

Enhances Visibility: Workato provides a centralized view of your workflows, allowing you to monitor progress and identify bottlenecks.expand_more This improved visibility empowers you to optimize your operations and make data-driven decisions.

Overall, Workato solves the problem of disconnected systems and manual processes, leading to a more efficient, accurate, and collaborative work environment.


    Indhu B.

Review of workato for Researching ipaas software and business solutions

  • May 21, 2024
  • Review verified by G2

What do you like best about the product?
Workato is a robust Integration Platform as a Service (iPaaS) solution that excels in automating workflows and integrating various applications and data sources.Comprehensive Integration Capabilities,Advanced Automation,Collaboration and Governance,In comparison to other iPaaS solutions like Zapier, MuleSoft, and Boomi, Workato stands out for its balance between ease of use and powerful automation capabilities.
Workato’s strength lies in its middle-ground approach, offering robust functionality while maintaining usability. It’s particularly well-suited for mid-sized to large enterprises that need powerful integrations without the steep learning curve of more complex platforms.
What do you dislike about the product?
Complex pricing structure and support & interface limitations
What problems is the product solving and how is that benefiting you?
Automated routine tasks, boosting productivity, reduces errors through automation. Quickly adapts to changing business needs. Provides accurate, real time data


    karthik k.

Supercharge the Automations

  • May 20, 2024
  • Review verified by G2

What do you like best about the product?
Workato has been way to go for all my enterprise Automatin and Integration. It is super easy to create an Integration between two system. Not only devlopers can work on the tool , Even a business team can easily work on it and create thir own Integratins at minimul effort and Speed.
What do you dislike about the product?
It needs to more focused on API part where Exposing APi and Api Platform whete it is currenly at beginner level.
What problems is the product solving and how is that benefiting you?
Workato solves manly below problem for Enterprise
1) Easy to devlop and Deploy the applications
2) Never worry about the Resources as it is in the cloud, u can always increase the size
3) INtegrate the Sytem with in Minutes
4) Even Business Team can also use this applciation to develop their integratins


    Telecommunications

ETL Tool where everything can be found

  • May 20, 2024
  • Review provided by G2

What do you like best about the product?
We did a POC on workato , later agreed to continue with our existing tool due to some organizational limitations .
However I can say Workato is a great tool . It can connect to any Data source , also it helps in transforming data as per the requirements. Recepies are having lot of functionalities/Features .
What do you dislike about the product?
From implementation point of view there is nothing but If Workato provides functionality to send the authentication request to be approved by the authorizor then it would be great.
What problems is the product solving and how is that benefiting you?
It helps to conent to various digital Marketing APIs and we can easily extract the data. Also it helps
- in applying transformations on the extracted Data
- SCheduling the recepies through trigger
- sending notification in case of failure
- Alerting and Monitoring


    Ruben V.

Workato Enterprise iPaaS

  • May 17, 2024
  • Review verified by G2

What do you like best about the product?
I absolutely love how Workato has transformed the way our team handles integrations and automations. One of the best features is its user-friendly interface, which allows even those with limited technical expertise to create complex workflows effortlessly. The drag-and-drop functionality, combined with a vast library of pre-built connectors, has significantly reduced the time we spend on manual tasks.
What do you dislike about the product?
While Workato is a powerful tool, there are times when the platform can be a bit sluggish, especially when handling very large data sets or complex workflows. Additionally, the pricing can be a bit steep for smaller teams or startups, which might be a barrier for some organizations to fully leverage its capabilities.
What problems is the product solving and how is that benefiting you?
Workato has been a game-changer in terms of streamlining our business processes. Before using Workato, our team struggled with fragmented systems and manual data entry, which often led to errors and inefficiencies. Now, we've automated everything from our marketing campaigns to our customer support workflows, ensuring that data flows seamlessly between our CRM, email marketing tools, and support platforms. This has not only saved us countless hours but has also improved our overall productivity and customer satisfaction.


    Udaykumar K.

One of the best tool for Automation and easiest tool to create custom connectors which suppports all

  • May 16, 2024
  • Review verified by G2

What do you like best about the product?
Features I like
1. All the options are present of Recipe creation
2.Provide most of the connectors that are ready to use
3.Easiest way to include connections
4.I love SDK for custom connector which make ease of Implementation
5. Has best customer support, they will help if you stuck and has a wide documentation.
6. SDK supports almost everything which make ease of Integration
What do you dislike about the product?
There are some featurs that are not available in connector SKD, which can make easier to code
1.Code formatter button
2.Single block of code execution
3.Auto complete code, words that are present in sdk
4.Ruby has wide functionalities, but here it has been restricted
What problems is the product solving and how is that benefiting you?
We have some which have to be used by clients using postman
Here we have implemented ad custom connector using SDK and solved the the problem facing by clients


    Computer Software

It is very easy to learn and develop the automations

  • May 16, 2024
  • Review verified by G2

What do you like best about the product?
Its user interface its very simple to understand
What do you dislike about the product?
I didnt find anything which i dont like in workato
What problems is the product solving and how is that benefiting you?
We are developing the recipes to migrate the data from legacy systems to netsuite.


    Computer & Network Security

Great technology stack, crucially the post-sales support is fantastic

  • May 14, 2024
  • Review verified by G2

What do you like best about the product?
Easy to get up and running very rapidly (First live recipe running 2 weeks after we signed the contract). The solution scales up as our business grows and they invest a lot in the product (through Accelerators, or prepackaged, customizable automations such as their Enterprise Knowledge Bot (aka GPT for the Enteprise). Customer support is really good. They can jump into and help troubleshoot a recipe in almost real-time, and I've reached out to them in the evenings and weekends too.
What do you dislike about the product?
Don't have a complaint at this time, so far they're meeting expectations.
What problems is the product solving and how is that benefiting you?
Supporting the automation of critical business processes (Lead to Cash) and replacing manual steps across multiple systems.


    Narayana R.

Integration Developer

  • May 07, 2024
  • Review verified by G2

What do you like best about the product?
Its simple and easy to use, graphical representation is good.
What do you dislike about the product?
Support services are not as expected due to delay in providing the solution. In case ticket raised. it won't be solved 90%.
What problems is the product solving and how is that benefiting you?
Below two things i have observed
1. Workato can help drive operational efficiency, improve productivity, and accelerate business growth by streamlining processes
2.Heterogeneous products integration


    E-Learning

A tool at the intersection of utility and usability

  • May 03, 2024
  • Review verified by G2

What do you like best about the product?
Workato simultaneously allows for no-code integrations like other tools on the market, while having the flexibility to expand upon them.
What do you dislike about the product?
When dealing with code, error messages are insufficient. All job history erasing after 30 days can be a hindrance as well.
What problems is the product solving and how is that benefiting you?
Workato serves as a fast and efficient tool to build out integrations.