Amazing product and better priced than most products
What do you like best about the product?
Ticketing and the ability to create some great automations
What do you dislike about the product?
Freshdesk - even though the automatations are good, they can be limited.
What problems is the product solving and how is that benefiting you?
All users and client raise tickets within Freshdesk and Freshservice. We use both products.
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