What do you like best about the product?

We send millions of messages via Ably and have never encountered any problems that have been a fault of theirs. The documentation is extreemly clear and accurate, providing great examples of how to solve certain problems you might encounter. The web console is a very useful tool for debugging and helps us clearly determine what messages are being sent when.

I'd highly recommend Ably to anyone looking to remove the hassle of implementing websocket connection, allowing for more time to focus on building fast reliable products.

What do you dislike about the product?

The analytical data you get out could be improved, however I know there is something in the works from that on their end as we speak.

What problems is the product solving and how is that benefiting you?

Ably solves the problem of implementing the infastructure to delivery millions of realtime messages at sudden spikes. Our platform has a very diverse use and can go from extreemly quiet, to extreemly busy.

Ably takes away the headache for us of needing to worry about how the websocket connections will be established and maintained and allows us to focus on just implementing the messages where we need them.