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Fast-Tracking Enterprise Procurement for Global Intelligent Communications

Benefits

Global Service Availability

Countries and Regions Covered

Applications Powered Globally

Overview

Established in 2015, Nexconn was one of China’s first cloud communication providers to offer IM capabilities as a PaaS solution. Transitioning from its early days of providing packaged IM SDKs to its current role as an independent, intelligent communication cloud foundation, Nexconn has achieved a strategic leap from a traditional communications provider to an intelligent connectivity hub for the AI era, powered by its proprietary AI Communication Platform (AICP) at the core. Far from just tacking AI features onto traditional capabilities, AICP represents a ground-up reconstruction of communication infrastructure at the foundational architecture level. As a recent example, Nexconn extended these intelligent capabilities directly to the developer experience layer by introducing the "IM Integration" skill built to streamline development workflows. By simply describing a use case in natural language, such as "integrate a 1-on-1 chat in Flutter with text and image support," developers can use the skill to automate the entire pipeline, including session type decision, integration mode selection, cross-platform differential configuration, secure server-side key isolation, and push notification configuration.

Beyond technological "intelligence," market "globalization" serves as the other core growth driver for Nexconn. Through deep, sustained expansion in global markets, Nexconn has steadily increased its share of international enterprise clients, with overseas revenue now accounting for approximately 40% of its total. To navigate international differences in cross-border payments, tax compliance, and vendor onboarding, Nexconn sought a channel that aligns seamlessly with traditional enterprise procurement behaviors, allowing potential clients to complete the entire closed loop from product discovery to subscription in a familiar technical evaluation and managed procurement environment.

Challenge

Expanding in the Enterprise Market: Nexconn's Search for More Efficient Global Sales Channels

For global applications across social networking, live streaming, e-learning, e-commerce, and healthcare, instant messaging (IM) and real-time communication (RTC) have transitioned from simple features to foundational pillars of business continuity. For developers and enterprises expanding globally, the key challenge is rapidly integrating reliable messaging, audio/video, and translation services while ensuring a consistent user experience worldwide.

Nexconn's customer base in overseas markets has continued to expand, validating its technology and product capabilities on a global scale. However, when their enterprise clients reach the formal procurement phase, varying local regulations regarding cross-border payments, tax compliance, and vendor onboarding inevitably introduce friction and slow down the transaction cycle. On top of this, these clients typically require rigorous security audits, contract reviews, and internal approvals, which can easily extend the cycle.

Furthermore, as IM and RTC services are often built right into a client's core business operations, vendor evaluation also extends beyond technical capabilities to prioritize delivery track records, compliance readiness, and service support required for long-term collaboration. With solid metrics such as 99.99% global service availability and end-to-end message latency of less than 120 milliseconds, Nexconn stands on firm ground in terms of technical capabilities. What Nexconn needed was to simplify how enterprise clients discover, evaluate, and procure, allowing potential clients to complete the entire process from technical evaluation to subscription in a familiar cloud procurement environment, effectively accelerating how Nexconn monetizes its technical capabilities.

Solution

Unlock New Global Sales and Delivery Channels with AWS Marketplace

As a long-term AWS partner, Nexconn builds its global communication cloud on services including Amazon EC2, Amazon CloudFront, Amazon S3, and NAT Gateway, backed by an AWS Enterprise Discount Program (EDP) commitment. On top of the robust foundation on cloud infrastructure, Nexconn turned to AWS Marketplace as a strategic channel to scale its international enterprise business.

For Nexconn, the primary advantage of AWS Marketplace is its ability to unlock global reach. Global developers and enterprises hosting their applications and workloads on AWS can now discover Nexconn's IM, RTC, and AI solutions within the same procurement environment. Once technical evaluations are complete, they can streamline procurement by leveraging existing processes for cloud procurement, contract, and billing, eliminating the need to onboard a new vendor from scratch.

Furthermore, AWS Marketplace provides the underlying infrastructure Nexconn needs to execute enterprise transactions. By consolidating identity management, subscriptions, payments, invoicing, and cross-border settlements into a unified procurement process, it delivers a frictionless cross-border commerce experience and establishes a secure, efficient transaction loop.

Nexconn's offerings extend far beyond simple, standalone communication features. Social apps require rapid integration of group chats, direct messaging, and push notifications; live streaming and e-learning platforms need to handle interactive chats, audio/video calls, and real-time translation simultaneously; and cross-border e-commerce platforms must overcome language barriers to serve a global user base.

Powered by AWS infrastructure, Nexconn scales its compute, content delivery, object storage, and networking capabilities to meet global operational requirements. Meanwhile, AWS Marketplace bridges the gap between technology and procurement, enabling potential clients to evaluate and procure communication solutions within their existing cloud environments.

Outcome

Driving Global Reach, Procurement Efficiency, and Trust with AWS Marketplace

For a communication cloud provider like Nexconn, AWS Marketplace delivers value in three key areas. First, multi-dimensional global distribution. With AWS Marketplace, Nexconn gains direct access to AWS enterprise accounts, reducing the overhead of building independent overseas sales channels and providing a frictionless entry point into the procurement processes for clients across gaming, live streaming, e-learning, e-commerce, and finance, which simplifies transactions and financial and tax barriers of cross-border procurement.

Second, procurement efficiency. Potential clients can evaluate Nexconn's IM, RTC, and AI services within their familiar procurement system, choosing terms and pricing models that align with their budget, timelines, and technical requirements.

Third, client trust. By showcasing its product information, service scope, security practices, and commercial terms directly on AWS Marketplace, Nexconn enables clients to conduct early evaluations, eliminating lengthy back-and-forth inquiries. For enterprises that need to integrate communication services into their core applications, this standardized, transparent storefront helps establish global brand credibility and rapidly secure enterprise client trust.

In summary, AWS Marketplace empowers Nexconn to be "discovered, trusted, and procured" within a procurement environment familiar to global enterprises, efficiently converting technical advantages into commercial results, and taking global reach from "coverage" to "conversion."

Moving forward, Nexconn plans to enhance its product offerings and commercial strategy for global developers and enterprise clients, while expanding its collaboration with AWS Marketplace.

On the listing front, Nexconn will bring additional products and solutions to AWS Marketplace, creating a one-stop experience where global enterprises can discover, evaluate, and subscribe to smart cloud communications within their familiar cloud environment.

On the technical front, Nexconn will continue to build on AWS's global infrastructure and edge networks to explore advanced technical synergies that range from low-level resource scheduling optimization to high-level AI communication innovations, creating a deeper integration between its AICP and the AWS ecosystem to deliver faster, smarter communication cloud experiences to developers worldwide.

For global expansion, Nexconn will leverage AWS Marketplace as a strategic springboard to accelerate growth in Europe, North America, Southeast Asia, and the Middle East, growing its developer community and fostering a robust global ecosystem. Meanwhile, Nexconn's expanding presence and listing portfolio will also bring continuous supplements to the communication cloud category on AWS Marketplace, driving mutual growth and shared value for both.

About Nexconn

Founded in 2015, Nexconn is a leading provider of global intelligent cloud communication services. Powered by its proprietary AICP platform, Nexconn deeply integrates AI with IM and RTC capabilities. The company supports developers and industries globally across three main fronts: digital app solutions, vertical market offerings, and national-scale international communication systems. With coverage in 233 countries and regions, Nexconn powers over 250,000 applications globally, enabling seamless communications across social networking, gaming, entertainment, learning, e-commerce, healthcare, and public services.

About AWS Marketplace

As a globally recognized digital catalog, AWS Marketplace serves as a strategic gateway for software companies pursuing global commercial success. Powered by AI-driven discovery and deep integration with enterprise procurement systems, AWS Marketplace enables global decision-makers to discover matched solutions, execute streamlined procurement, and establish long-term vendor trust.
For companies expanding internationally, AWS Marketplace provides a strong foundation for global procurement governance. Private Marketplace helps address challenges such as multi-region compliance, duplicate software purchases, and uncontrolled software procurement. Consolidated billing allows eligible third-party software spending to count toward Enterprise Discount Program (EDP) commitments, substantially improving financial efficiency. By simplifying global procurement infrastructure, AWS Marketplace gives companies greater cost transparency and agility as they expand internationally.

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