GenAI Enterprise Hub

AWS will advise and assist Customer in configuring their Generative AI Enterprise Hub (the “Configuration”) in a non-production environment using Generative AI Enterprise Hub on AWS Solution (the “Solution”).

AWS will advise and assist Customer, in a non-production environment with the following:

• Review of Customer’s AWS environment and security controls
• Review monitoring requirements and Customer’s existing applications
• Review end users of the Solution (catalog and Gateway)
• Identify accounts of consumers and network requirements
• Provide recommendations, based on AWS general best practices on assessment of Customer’s environment
• Provide recommendations, based on AWS general best practices on success metrics for the Solution

AWS will provide the following deliverables to Customer during the engagement (“Deliverables”):

• Documented recommendations, based on AWS general best practices on of Customer requirements for the Configuration

• Customer review and provide feedback to finalize the Requirements Document.

AWS will advise and assist Customer, in a non-production environment with the following activities:

• Provide recommendations, based on AWS general best practices on implementation timeline
• Provide recommendations, based on AWS general best practices on technical design for the Configuration
• Provide recommendations, based on AWS general best practices on end user acceptance criteria
• Provide recommendations, based on AWS general best practices on approach for success metrics data collection

• Technical Design for the Configuration

• Customer review and provide feedback to finalize the Technical Design Document for the Configuration.

AWS will advise and assist Customer, in a non-production environment with the following:

• Working with Customer to identify AWS accounts for delivery destination (the “AWS Solutions – Delivery Destination”) per the Solution Documentation (as defined below)
• Integrating the Solution with the Customers’ identity provider
• Creating a continuous integration and continuous delivery (“CI/CD”) pipeline in Customer AWS account
• Configuring Solution in customer non-production environment
• Configuring monitoring and alerting
• Configuring tenant/accounts to deploy catalog solutions
• Configuring tenants for business units

AWS will provide the following Deliverables to Customer during the engagement:

• Solution Configuration in Customer’s non-production environment

• The Solution is installed and configured in the Customer’s non-production environment

• Assist Customer with deployment of sample application to demonstrate features of Solution

AWS will provide the following Deliverables to Customer during the engagement:

• Document process for deploying a sample application to the Solution and into a tenant account

• Customer review and provide feedback to finalize the documented process for deploying a sample application.

AWS will advise and assist Customer, in a non-production environment with the following:

• Testing deployment of application
• Testing the Solution and the Configuration
• Provide recommendations, based on AWS general best practices on results of testing

AWS will provide the following Deliverables to Customer during the engagement:

• Documented recommendations, based on AWS general best practices on the test cases and results

• Testing completed, and the customer review and provide feedback to finalize the documented test results.

AWS will advise and assist Customer, in a non-production environment with the following:

• Conducting a single training session for up to 4 hours to review the Implementation, the Solution functions and configuration.
• Provide recommendations, based on AWS general best practices on the operations runbook
• Reviewing the Configuration operations runbook
• Provide recommendations, based on AWS general best practices on the troubleshooting guide

AWS will provide the following Deliverables to Customer during the engagement:

• Documented recording of the training session and a troubleshooting guide

Knowledge Transfer is completed, and the customer review and provide feedback to finalize the documented troubleshooting guide.

• Demonstration of Solution features will be done using a sample application
• Deployment of additional customer applications is out of scope

• The Customer is required to designate the following individuals to participate in the discovery sessions
  • Sponsor who owns the overall business or operational target and end-vision of the target state
  • Business Decision Makers (BDM) (Product Managers) who have an in-depth understanding of the business and operational processes.
  •  Technical Decision Makers (TDM) (Data Scientist/Architects/Engineer) who has a comprehensive grasp of technical systems, data sources and infrastructure to be governed by the operating model being discussed.
• Providing legal, compliance, and security requirements pertinent to the operating model being discussed