AWS Public Sector Blog

Category: Messaging

Building supply chain multi-agent workloads in AWS GovCloud (US)

Building supply chain multi-agent workloads in AWS GovCloud (US)

This post shows how to build that on Amazon Web Services (AWS) using Amazon Bedrock, deployed in AWS GovCloud (US). You’ll deploy a working multi-agent workload, see how a supervisor coordinates specialized agents through the Converse API in Amazon Bedrock, and learn which AWS GovCloud (US) details break patterns copied from commercial Regions.

How MTC’s 511 program uses Amazon Connect to serve 1.6 million callers

How MTC’s 511 program uses Amazon Connect to serve 1.6 million callers

Whether it’s checking when the next bus, train, or ferry departs, finding out about a freeway closure, or getting a broken-down car towed off the Bay Bridge, the region’s 511 traveler information service is a critical public resource. Its phone service runs on Amazon Web Services (AWS) using services Amazon Connect Customer and Amazon Lex.

One scan, many findings: Floy’s foundation model platform for opportunistic screening on AWS

One scan, many findings: Floy’s foundation model platform for opportunistic screening on AWS

This post describes how Floy built an FM-based AI platform on AWS, from training and inference to clinical integration, that scales to meet the demands of modern radiology.

Digital Earth Africa and AWS are making satellite data work for Africa

Digital Earth Africa and AWS are making satellite data work for Africa

Amazon Web Services (AWS), through the Open Data on AWS and Amazon Sustainability Data Initiative (ASDI) programs, became a foundational collaborator from the outset, hosting Digital Earth Africa’s data on AWS infrastructure in Cape Town, South Africa, and enabling African users to access and analyze petabytes of satellite data at a speed and scale that would otherwise be out of reach.

The Signal-Activated Agent Pattern: A reference architecture for proactive government AI

The Signal-Activated Agent Pattern: A reference architecture for proactive government AI

In Part 2 of our two-part series, we discuss the architecture of the Signal-Activated Agent Pattern and its application for proactive government AI. For Part 1, see Signal-activated generative AI: How agencies can reach more people and react faster.

How UTHealth Houston built HIPAA-compliant generative AI at scale: iDFax's 2-year journey with Amazon Bedrock

How UTHealth Houston built HIPAA-compliant generative AI at scale: iDFax’s 2-year journey with Amazon Bedrock

This post is a follow-up to our March 2025 blog post, UTHealth Houston’s iDFax transforms medical fax management with Amazon Bedrock, which introduced the iDFax pilot and its early results.

How South Carolina's Talking Book Services uses Amazon Connect to bring readers closer to the stories they love

How South Carolina’s Talking Book Services uses Amazon Connect to bring readers closer to the stories they love

Learn how South Carolina State Library’s Talking Book Services has been putting books into the hands—and ears—of people with print disabilities since 1931. Now, with the help of Amazon Connect, the small team of reader advisors serving 4,200 patrons across the state is making those deeply personal connections easier than ever.

Building AI agents for domain-specific classification at scale

This post shows how public sector and enterprise teams can build an agentic AI-powered classification system on Amazon Web Services (AWS) using the Strands Agents SDK, Amazon Bedrock, and serverless services. You will learn the architecture, the agent workflow, and how to implement this system using the Strands Agents SDK.