AWS Public Sector Blog
Category: Amazon Bedrock
Human-in-the-loop claims processing with Amazon Bedrock AgentCore
In this post, we explore a human-in-the-loop (HITL) framework in the form of architectural patterns teams can use to introduce agentic AI incrementally into eligibility workflows that are adapted to their programs, policies, and risk tolerances.
AWS and OST Eastern Switzerland University of Applied Sciences: An Innovation Factory for Swiss Industry
Learn what Amazon Web Services (AWS) and Eastern Switzerland University of Applied Sciences (OST) are now tackling together as part of a new collaboration under the AWS Cloud Innovation Lab program.
AI Model choice brings Mission Advantage to AWS GovCloud (US) customers
As part of AWS’s up to $50 billion commitment to deploy integrated AI and HPC cloud infrastructure for the U.S Government, we’re driving American AI innovation by expanding AI model choice in our AWS Government Regions. We’re excited to share that AWS GovCloud (US) now offers multiple AI model families through Amazon Bedrock, giving government customers, their supporting industrial base, and technology partners the AI model choice their missions demand.
How ITHAKA built an on-demand PDF remediation pipeline on AWS
In this post, we describe how ITHAKA and Amazon Web Services (AWS) collaborated to build an on-demand PDF accessibility pipeline that remediates documents when users need them, serving researchers while using nonprofit resources responsibly. For organizations managing a large document collection under accessibility compliance deadlines, this post shows there is an affordable, practical path forward that doesn’t require converting an entire library upfront.
Building resilient government workflows with AWS Lambda durable functions
In this post, we review how AWS Lambda works today, introduce durable functions, walk through a document processing use case for child welfare, and explain when to choose durable functions over AWS Step Functions.
Agentic AI Where Connectivity Is Scarce: MedZen Health in Cameroon
Learn how MedZen Health supports SMS, Unstructured Supplementary Service Data (USSD), and call center access, helping patients connect with healthcare services regardless of their phone type or internet access.
Architecting HIPAA-compliant AI agents to safeguard health data with AWS
In this post, we share a reference AWS architecture that healthcare organizations, health plans, and state agencies can use to deploy AI agents while maintaining HIPAA compliance.
Get started with OpenAI GPT-5.4 on Amazon Bedrock in AWS GovCloud (US)
In this post, you’ll learn how to build an identity incident review workflow that analyzes an event timeline, converts the findings into a strict incident record, and connects the review to a local account-control lookup. The examples separate observed facts from inferences and keep final incident and remediation decisions with a human reviewer.
When 1,800 employees needed an AI colleague, not just a chatbot
Learn how the AMA Agentic Platform, built on Amazon Web Services (AWS) using Amazon Bedrock AgentCore. The solution puts AI directly into the hands of all 1,800-plus employees, a shift from treating AI as a feature to working with AI as a colleague.
Run SAP workloads at DoD Impact Level 5 with SAP NS2 on AWS GovCloud (US)
In this post, we explain what IL5 requires, how AWS GovCloud (US) and SAP NS2 meet those requirements together, and how defense organizations can get started.









