Asana

What do you like best about the product?

I'm doing a master's degree and working part-time, so my thesis was progressing in bits and pieces, and I always felt lost. I set up a board in Asana with a column for each stage: to write, with my advisor, to correct, and done, and each chapter is a card. When my advisor sends me comments, I paste them on the chapter card and turn them into subtasks, so I don't have to remember what he told me in the last meeting. Last week I saw that I had three chapters stuck in 'to correct' and understood why I felt overwhelmed: it wasn't that I wasn't making progress, it was that I wasn't closing anything.

What do you dislike about the product?

At first, I put too many columns and color labels, and I spent more time organizing the board than writing the thesis. I had to delete half and leave only what I really used.

What problems is the product solving and how is that benefiting you?

I didn't expect a task tool to help me feel less anxious about something so big, but seeing the progress by stages instead of one huge document changed my mindset. I learned the hard way that it's best to start simple. Now I open the board every morning, and I never used to do that with my Word file.

What do you like best about the product?

The clean layout of the UI. It's easy and not over the top.

What do you dislike about the product?

You can't assign two people to one task!

What problems is the product solving and how is that benefiting you?

Task management and timeline view of those tasks. It's helping to stay organised and assess progress.

What do you like best about the product?

I like that Asana allows me to track customer projects by gathering all details in one place, which makes tracking easier when connected with my internal AI. The UI is simple and easy to use, more elaborate and easier to learn than competitor's software. The initial setup was fairly easy, and the foundations training was extremely helpful, boosting the setup process.

What do you dislike about the product?

Updating the project with images could be improved. I find it odd that I can access some details from some views.

What problems is the product solving and how is that benefiting you?

I use Asana to track customer projects, keeping all details in one place and preventing me from searching across my organization for key information. It connects with my internal AI to simplify tracking.

What do you like best about the product?

We moved our whole team from Wrike to Asana this year, and honestly it's been one of the smoother tool changes I've been part of.

The interface is clean and uncluttered. Multi-homing is my favourite feature. One task can live in several projects at once, so our QA and delivery teams each see the same work in their own view without any duplicates. Universal Workload helped me rebuild our team's bandwidth dashboard, so managers can now see who's overloaded at a glance.

We connected Asana to Salesforce so new deals create projects and tasks automatically, and the Google Sheets add-on gives us easy reporting on top. The API is well documented, which made custom work straightforward.

Even with lots of tasks coming in through integrations, it stays fast and organised. Nothing feels laggy.

Switching from Wrike saved us money, and we got more flexibility in the bargain.

Very smooth. New users picked it up quickly after go-live, and we haven't needed to contact support yet, which says something.

The AI features in workflow automations were a nice surprise. They take care of routine steps that used to need manual follow-up

What do you dislike about the product?

few things I'd love to see improved, mostly at the power-user level:

Search caps at 100 results with no pagination, so when I'm looking at larger sets of tasks I have to use the API or other workarounds.
Portfolio access doesn't cascade to nested portfolios or their projects. With a multi-level portfolio setup, managing permissions becomes manual and easy to miss.
Forms don't record who shared or submitted them in some cases, so routing form requests to the right person took some creative workarounds.
Some integration behaviour takes time to learn. Syncing with Salesforce needed careful setup to keep the data consistent both ways.

What problems is the product solving and how is that benefiting you?

The big problem was visibility. Before Asana, client delivery work was spread across tools, and it was hard to see the status of a deal once it was sold.

Now, when a deal is booked in Salesforce, Asana automatically creates the matching project and tasks under that client's portfolio. Our Customer Success team gets everything they need from day one, with no manual setup and nothing slipping through the cracks.

It also solved our bandwidth problem. Using Universal Workload, managers can see who has capacity before assigning new work, instead of finding out someone is overloaded after a deadline slips.

Cross-team handoffs are cleaner too. With multi-homing, custom fields, and rules, our QA and delivery teams get notified at the right moment and track the same tasks from their own projects, so we spend less time chasing updates.

On top of that, moving from Wrike lowered our costs, and the smooth onboarding meant the team was productive almost immediately after go-live.

Overall: less manual work, fewer missed handoffs, and much better visibility for leadership.

What do you like best about the product?

I like the ability to collaborate with others on the platform including the ability to communicate, share tasks, and create versatile forms. I especially like that Asana allows you to add tabs within projects. For example, one project can have tabs that you personalize for notes, additional planning, etc. These tabs allow you to have action items that automatically populate to your project tasks.

What do you dislike about the product?

This might be silly but I don't like the notifications that I receive for Asana. The notifications that I receive via email often lead me to view notices in the online version of Asana instead of the desktop version which is what I have. I also think the notifications sent via email are too heavy and convoluted with information that the actual update is buried.

What problems is the product solving and how is that benefiting you?

Asana is helping my team achieve a standard way of communication that allows us to include files in one place. It's also helping us stay organized, distribute responsibilities, and track progress of projects. Finally, Asana is helping us get a sense of our work loads on a day to day basis. For some projects, seeing tasks laid out and who needs to be involved gives us a sense of how much capacity is needed for certain efforts.