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watsonx is amazing
What do you like best about the product?
I like IBM Watson Assistant for its seamless integration with different platforms, advanced natural language understanding, scalability, and flexibility, enabling intuitive interactions and efficient user experiences across channels. It empowers businesses to deliver superior conversational AI experiences, driving customer satisfaction and operational efficiency.
What do you dislike about the product?
I don't dislike anything about IBM Watson Assistant.
What problems is the product solving and how is that benefiting you?
It's benefiting in various processes of the company, as well as the agility in various tasks.
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ótima solução para chatbot
What do you like best about the product?
a possibilidade de integrações com API extenar, por exemplo a API do watsonx
What do you dislike about the product?
as expressões são um pouco confusa as vezes
What problems is the product solving and how is that benefiting you?
estou desenvolvendo um chat bot totalmente conversacional e com uma chamada para uma API de recomendação de produtos para uma grande loja de varejo
Personalization and Great Efficiency : IBM Watsonx Assistance
What do you like best about the product?
As it is an Adaptable Chatbot, it helps me to provide the more personalized and interactive with the users. That helps me to solve the neccessary queries of the users.
What do you dislike about the product?
Complex and hard to understand for begginers
What problems is the product solving and how is that benefiting you?
As the IBM watsonx Assistance has ability to leverage NLP and MLto understand and respind to the user queries, this leads to solve the neccessary queries and avoids the unneccessary ones. And alternatively this makes the more interactive chatbot.
A robust platform to create chatbots VA's
What do you like best about the product?
Customization that helps developers to cater the virtual assistant according to their likely use -cases .
Multi support deployments on various websites etc
Good Scalabality for Businesses
Multi support deployments on various websites etc
Good Scalabality for Businesses
What do you dislike about the product?
Shoild have more Sentiment analysis of the human nature
What problems is the product solving and how is that benefiting you?
It takes care of my most of the documentations
The future
What do you like best about the product?
Exceptional Assistant as long as used with Generative AI (LLM)
It is possible to mix the original models with the generative AI models (foundational models)
It is possible to mix the original models with the generative AI models (foundational models)
What do you dislike about the product?
The tool is very well made. There are few things I don't like.
Maybe the learning method is a bit long
Maybe the learning method is a bit long
What problems is the product solving and how is that benefiting you?
The most frequent challenge we encounter are clients who do not want a "chatbot"...they want a virtual assistant that answers in natural and non-robotic language.
Atende as necessidades atuais dos projetos da cia
What do you like best about the product?
Potencial de evolução e atualização dos serviços IBM
What do you dislike about the product?
Dificuldade em encontrar conteúdos de ensinio e melhoria contínua em português
What problems is the product solving and how is that benefiting you?
Proporciona ao cliente um atendimento informacional e com auto serviços, além do telefone e app.
Dyanamic Integration of technology Advancement with practibility
What do you like best about the product?
The best thing about IBM Watsonx Assistant is that the model Trains on more than 10 million Interactions which has given it the capability to replicate near human interaction. This has led to a ROI in nearly 6 Months.
What do you dislike about the product?
Price Is still on the steeper side which may lead to convincing a lot of senior management people and get approvals
What problems is the product solving and how is that benefiting you?
The Problem it solved is that the number of incoming requests for assisting clients were reduced by 50%. This led to cost savings as well as better productivity.
WatsonX
What do you like best about the product?
Easy use and creation of instructions to the BOT without having to enter code.
What do you dislike about the product?
Lack of frequent dialogue templates (client - company)
What problems is the product solving and how is that benefiting you?
Creation of customer service BOTs especially oriented to applications that encourage financial inclusion
Automação de processos
What do you like best about the product?
A ferramentaé muito intuitiva, não sendo necessário ter muita experiência em automação de processos.
What do you dislike about the product?
Faltam detalhes específicos na documentação disponibilizada pela IBM.
What problems is the product solving and how is that benefiting you?
Temos um grande planejamento em implantação de automações para clientes internos e externos.
A inteligência artificial, é uma ferramenta poderosa para aumentar a produtividade e permitir que os colaboradores se concentrem em tarefas mais analíticas e estratégicas.
A inteligência artificial, é uma ferramenta poderosa para aumentar a produtividade e permitir que os colaboradores se concentrem em tarefas mais analíticas e estratégicas.
Muito Util e Responsivo
What do you like best about the product?
Agilidade para concluir tarefas e facilidade de uso da interface
What do you dislike about the product?
Alguns problemas de implementação e integração
What problems is the product solving and how is that benefiting you?
Aceleração de integração e complemento de tarefas diárias
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