We are customer value explorer. We are a professional communication solution company dedicated to providing multichannel interaction, overall cabling solutions and high-quality contact center services for multinational and domestic companies.
We provide an end-to-end service for cloud contact center migration using Amazon Connect, from consulting your workloads and planning the migration with assessing the internal readiness, to migrating these workloads to the AWS without disrupting daily contact center business. We have integration, development, customization experts in the industry supported by 20+ years of experiences to support the migration.
The KEEN BEST Contact Suite for Amazon Connect is the out-of-the-box CRM solution to integrate with Amazon Connect. This solution allows having Amazon Connect embedded inside KEEN BEST Contact Suite so always visible and accessible whatever interaction is managed by the agent.
Our contact center experts at your service. Technical tools & know-how. Plenty of experience.
KEEN BEST provides an end-to-end service for cloud contact center migration using Amazon Connect, from consulting your workloads and planning the migration with assessing the internal readiness, to migrating these workloads to the AWS without disrupting daily contact center business. KEEN BEST has integration, development, customization experts in the industry supported by 20+ years of experiences to support the migration.
Bricom's recent enhancements to the Amazon Connect and Zendesk Support integration service enable organizations to adopt a more strategic and proactive approach to customer service. This integrated telephony implementation service taps into AWS's advanced AI and machine learning capabilities, boosting contact center agent productivity and shortening customer support interaction times.
At KEEN BEST, we offer a comprehensive service to migrate your cloud contact center to Amazon Connect. We begin by providing consultation for proof of concept, assessing your workloads, and planning the migration while taking into account your internal readiness. From there, we seamlessly migrate your workloads to AWS without any disruption to your daily contact center operations.
Contact Suite is the out-of-the-box global contact center solution integrated with Amazon Connect. This solution allows having Amazon Connect embedded inside the self-developed platform--Contact Suite. Supporting call, chat, wallboard, report, and much more features.
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