Incident management
Bridging effective incident discovery and management of issues across customer operations, developers, and support.
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A key to effective incident management and response is to create transparency between those affected by the incident, and those responding to the incident. Implementing continuous monitoring solutions across the entire application lifecycle provides a clear path to achieving operational excellence and performance efficiency. Teams who capture data through process management, delivery, and application performance are able to identify incidents earlier, automate issue tracking, and route to responders.
Learn how centralized monitoring of your pipelines can support the creation of an autonomous continuous delivery (CD) model. Watch webinar »
Incident Management
Provide immediate feedback to Ops, Dev, and QA teams when incidents occur so they have the information at hand for a quick fix.
Popular incident management products in AWS Marketplace
PagerDuty
Ingest and contextualize signals across your digital landscape to take real-time action in your cloud.
Perspectium ServiceBond for AWS
eBond your ServiceNow instance with the AWS Support Center to manage and resolve incidents from within your existing ITSM tool.
Micro Focus Service Management Automation X (SMAX) SaaS
Predictive analytics and machine learning solution that helps to decrease ticket volume and drive Service Desk efficiency.
See how it works
Video
Top resources for incident management
WEBINAR
Learn how centralized monitoring of your pipelines can support the creation of an autonomous continuous delivery (CD) model.
More learning resources
Learn about the latest incident management and automation practices and how to implement continuous monitoring with resources from AWS Marketplace.
Discover the importance and benefits of CD pipeline maturity and learn how to adopt best practices for configuring CD pipelines.
Discover the importance and benefits of CD pipeline maturity and learn how to adopt best practices for configuring CD pipelines.
External resource
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