AWS Public Sector Blog
Category: Artificial Intelligence
How Common Crawl and AWS Open Data built the foundation for the AI revolution
The Amazon Web Services (AWS) Open Data Sponsorship Program has hosted the Common Crawl open repository of web data at no cost since January 2012. It has become one of the most important sources of training data for the large language models (LLMs) reshaping industries. This is the story of a 14-year collaboration between a small nonprofit and AWS, and how open data infrastructure became the foundation of the AI era.
Building supply chain multi-agent workloads in AWS GovCloud (US)
This post shows how to build that on Amazon Web Services (AWS) using Amazon Bedrock, deployed in AWS GovCloud (US). You’ll deploy a working multi-agent workload, see how a supervisor coordinates specialized agents through the Converse API in Amazon Bedrock, and learn which AWS GovCloud (US) details break patterns copied from commercial Regions.
How MTC’s 511 program uses Amazon Connect to serve 1.6 million callers
Whether it’s checking when the next bus, train, or ferry departs, finding out about a freeway closure, or getting a broken-down car towed off the Bay Bridge, the region’s 511 traveler information service is a critical public resource. Its phone service runs on Amazon Web Services (AWS) using services Amazon Connect Customer and Amazon Lex.
Human-in-the-loop claims processing with Amazon Bedrock AgentCore
In this post, we explore a human-in-the-loop (HITL) framework in the form of architectural patterns teams can use to introduce agentic AI incrementally into eligibility workflows that are adapted to their programs, policies, and risk tolerances.
AWS and OST Eastern Switzerland University of Applied Sciences: An Innovation Factory for Swiss Industry
Learn what Amazon Web Services (AWS) and Eastern Switzerland University of Applied Sciences (OST) are now tackling together as part of a new collaboration under the AWS Cloud Innovation Lab program.
Army R&D team uses agentic engineering to build secure, compliant code
In this post, we explain how the U.S. Army cut critical software delivery process times by up to 75% using AWS GovCloud (US) and AI-powered automation and how your R&D program can overcome lengthy authorization cycles, distributed team collaboration challenges, and Impact Level 5 (IL5) compliance requirements with SPDS.
AI Model choice brings Mission Advantage to AWS GovCloud (US) customers
As part of AWS’s up to $50 billion commitment to deploy integrated AI and HPC cloud infrastructure for the U.S Government, we’re driving American AI innovation by expanding AI model choice in our AWS Government Regions. We’re excited to share that AWS GovCloud (US) now offers multiple AI model families through Amazon Bedrock, giving government customers, their supporting industrial base, and technology partners the AI model choice their missions demand.
How ITHAKA built an on-demand PDF remediation pipeline on AWS
In this post, we describe how ITHAKA and Amazon Web Services (AWS) collaborated to build an on-demand PDF accessibility pipeline that remediates documents when users need them, serving researchers while using nonprofit resources responsibly. For organizations managing a large document collection under accessibility compliance deadlines, this post shows there is an affordable, practical path forward that doesn’t require converting an entire library upfront.
Building resilient government workflows with AWS Lambda durable functions
In this post, we review how AWS Lambda works today, introduce durable functions, walk through a document processing use case for child welfare, and explain when to choose durable functions over AWS Step Functions.
Agentic AI Where Connectivity Is Scarce: MedZen Health in Cameroon
Learn how MedZen Health supports SMS, Unstructured Supplementary Service Data (USSD), and call center access, helping patients connect with healthcare services regardless of their phone type or internet access.









