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    Hootsuite: Social Media Management Software [Private Offer Only]

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    Hootsuite's social media management tools make it easy to achieve your business goals on social media-from marketing and sales to customer service and more.
    Listing Thumbnail

    Hootsuite: Social Media Management Software [Private Offer Only]

     Info

    Overview

    Hootsuite: Social Media Management Software [Private Offer Only] combines the benefits of the Private Offer feature along with Carahsoft's contract vehicles in providing customers a seamless acquisition process for their cloud-based products and solutions from AWS Marketplace.

    Hootsuite is an AWS powered social media management platform that gives companies an easy and secure environment to connect with customers and grow your brand on social. We're the OG inventing this category over a decade ago and since then, we've continued to lead the industry with comprehensive and collaborative social media marketing tools, trusted by more than 25 million users.

    We help you protect and manage your brand by making it easy to engage with your audience and quickly respond to their messages and comments. Our social listening feature helps you keep a finger on the pulse of your customers and industry, while our in depth analytics help inform your social strategy. Hootsuite also has powerful tools that make providing social media customer service easy across departments. And our AI powered content creation tools paired with real time hashtag suggestions and best time to post recommendations ensure your posts stand out and get seen every single time.

    You can even use Hootsuite to enable your sales and HR teams to use social media. Plus, reach even more people by engaging your own employees to help spread your message.

    Hootsuite is compliant with industry regulations including FedRAMP, FINRA, FCA, FFIEC, IIROC, SEC, PCI, AMF, and MiFID requirements.

    It's one of the many reasons that Hootsuite is trusted by leading government agencies [including NYC, California State Parks, and Metropolitan Police], financial services brands [including Interac, Allianz, and Julius Bar], higher education institutions [including Georgia State University, Oxford University Press, and Texas AM University] and healthcare organizations [including the American Health Association, Ochsner Health, and Henry Ford Health System] among many others.

    Hootsuite is available via the Private Offer feature as well as through trusted government IT solutions provider Carahsoft, which makes acquisition of our cloud based social media management tools quick and seamless.

    Reach out to us to learn more about how our solutions can support your needs: For Americas: AWSMarketplaceAMER@hootsuite.com  For EMEA: AWSMarketplaceEMEA@hootsuite.com 

    Highlights

    • AI-Powered Content Creation + In-Depth Analytics: Reach your audience with AI-powered tools like hashtag suggestions and recommendations on best times to post. Keep ideas flowing with a library of content templates. Create engaging visuals and typo-free captions using integrations with Canva and Grammarly. Then, analyze your performance in real-time with customizable reports across all your social accounts in one place. You can even schedule automatic send dates for your reports.
    • Compliance Controls + Approval Processes: Never worry about sharing something that's not compliant-Hootsuite's Proofpoint integration automatically screens all post drafts for common compliance violations and disables posting until they're fixed, providing guidance on how to adjust the post to meet regulatory requirements. Create a robust approvals process for your team by assigning top-level approvers and customizing access permissions per user to reduce risk of breaching regulatory policies.
    • Social Listening + Customer Service: Find potentially harmful content before it spreads. Make informed decisions based on insights from conversations happening about you, your competitors, and industry-whether you're tagged or not. See all your interactions across social media in one place. Seamlessly collaborate internally to provide fast and accurate resolutions. Harness conversational AI to improve audience experience, so your team can focus on problems that really require a human touch.

    Details

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Hootsuite: Social Media Management Software [Private Offer Only]

     Info
    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (2)

     Info
    Dimension
    Description
    Cost/12 months
    Hootsuite Business-N/A
    No longer available
    $100,000.00
    Hootsuite Enterprise
    Starts at 5 users Starts at 50 social accounts
    $20,904.00

    Vendor refund policy

    Refunds are not available.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Support

    Vendor support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Ratings and reviews

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    4682 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Taylor H.

    Easy to use!

    Reviewed on Nov 28, 2024
    Review provided by G2
    What do you like best about the product?
    I have love hootsuite for years, but the recent upgrades and ease to it are amazing!
    What do you dislike about the product?
    my biggest social media struggle is coming up with content - i wish there were suggested content things besides "national days"
    What problems is the product solving and how is that benefiting you?
    being able to schedule easily and post on multiple platforms
    Financial Services

    It's easy to handle and follow up any interaction

    Reviewed on Nov 27, 2024
    Review provided by G2
    What do you like best about the product?
    The main thing I like about Hootsuite is that now my team does not need to log in to every social network we have as a brand because they can answer everything from the same place, which was one of our purposes. Besides the fact to follow up promotions, resolve FAQs, and support our customers.
    Moreover, the platform is user-friendly, allowing everyone to understand how to navigate it without any difficulty.
    What do you dislike about the product?
    It is necessary to implement more features to automatize many processes under specific rules, for instance, the possibility to hide, tag, and auto-close certain interactions based on keywords. Something similar could be implemented with the automatic sentiment, even though is assigned taking into consideration the interaction context, it will be useful to feed this tool with keywords.
    What problems is the product solving and how is that benefiting you?
    We avoid the back-and-forth between our social networks.
    Accounting

    Useful Tool

    Reviewed on Nov 27, 2024
    Review provided by G2
    What do you like best about the product?
    Loving the ability to schedule posts weeks in advance or even just drop draft ideas whenever inspo finds me!
    What do you dislike about the product?
    I do wish I could create different post formats like carousel, for example.
    What problems is the product solving and how is that benefiting you?
    Analytics and planning - both help me get ahead and understand results.
    Biotechnology

    Valuable tool for creating, scheduling and posting social media content

    Reviewed on Nov 27, 2024
    Review provided by G2
    What do you like best about the product?
    Hootsuite makes posting social media content a breeze. You can easily schedule content, upload images and videos and see the layout prior to its posting.
    What do you dislike about the product?
    I don't find Hootsuite's capabilities all that intuitive. I feel like the system and figuring out how to use it can be a bit clunky at times.
    What problems is the product solving and how is that benefiting you?
    It's helping us to not only post content in a timely manner, but through notifications -- be more responsive to those who engage with it. In addition, it gives us a larger snapshot into competitors, their content and what others are saying about them and us.
    Media Production

    Ideally the best - Hootsuite

    Reviewed on Nov 27, 2024
    Review provided by G2
    What do you like best about the product?
    Hootsuite is truly the best out there and everything is good from analytics to management
    What do you dislike about the product?
    Client Services Support. Apart from that everything is great
    What problems is the product solving and how is that benefiting you?
    Allows me to plan ahead and focus on other activities
    View all reviews