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    Hootsuite: Social Media Management Software [Private Offer Only]

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    Hootsuite's social media management tools make it easy to achieve your business goals on social media-from marketing and sales to customer service and more.
    Listing Thumbnail

    Hootsuite: Social Media Management Software [Private Offer Only]

     Info

    Overview

    Hootsuite: Social Media Management Software [Private Offer Only] combines the benefits of the Private Offer feature along with Carahsoft's contract vehicles in providing customers a seamless acquisition process for their cloud-based products and solutions from AWS Marketplace.

    Hootsuite is an AWS powered social media management platform that gives companies an easy and secure environment to connect with customers and grow your brand on social. We're the OG inventing this category over a decade ago and since then, we've continued to lead the industry with comprehensive and collaborative social media marketing tools, trusted by more than 25 million users.

    We help you protect and manage your brand by making it easy to engage with your audience and quickly respond to their messages and comments. Our social listening feature helps you keep a finger on the pulse of your customers and industry, while our in depth analytics help inform your social strategy. Hootsuite also has powerful tools that make providing social media customer service easy across departments. And our AI powered content creation tools paired with real time hashtag suggestions and best time to post recommendations ensure your posts stand out and get seen every single time.

    You can even use Hootsuite to enable your sales and HR teams to use social media. Plus, reach even more people by engaging your own employees to help spread your message.

    Hootsuite is compliant with industry regulations including FedRAMP, FINRA, FCA, FFIEC, IIROC, SEC, PCI, AMF, and MiFID requirements.

    It's one of the many reasons that Hootsuite is trusted by leading government agencies [including NYC, California State Parks, and Metropolitan Police], financial services brands [including Interac, Allianz, and Julius Bar], higher education institutions [including Georgia State University, Oxford University Press, and Texas AM University] and healthcare organizations [including the American Health Association, Ochsner Health, and Henry Ford Health System] among many others.

    Hootsuite is available via the Private Offer feature as well as through trusted government IT solutions provider Carahsoft, which makes acquisition of our cloud based social media management tools quick and seamless.

    Reach out to us to learn more about how our solutions can support your needs: For Americas: AWSMarketplaceAMER@hootsuite.com  For EMEA: AWSMarketplaceEMEA@hootsuite.com 

    Highlights

    • AI-Powered Content Creation + In-Depth Analytics: Reach your audience with AI-powered tools like hashtag suggestions and recommendations on best times to post. Keep ideas flowing with a library of content templates. Create engaging visuals and typo-free captions using integrations with Canva and Grammarly. Then, analyze your performance in real-time with customizable reports across all your social accounts in one place. You can even schedule automatic send dates for your reports.
    • Compliance Controls + Approval Processes: Never worry about sharing something that's not compliant-Hootsuite's Proofpoint integration automatically screens all post drafts for common compliance violations and disables posting until they're fixed, providing guidance on how to adjust the post to meet regulatory requirements. Create a robust approvals process for your team by assigning top-level approvers and customizing access permissions per user to reduce risk of breaching regulatory policies.
    • Social Listening + Customer Service: Find potentially harmful content before it spreads. Make informed decisions based on insights from conversations happening about you, your competitors, and industry-whether you're tagged or not. See all your interactions across social media in one place. Seamlessly collaborate internally to provide fast and accurate resolutions. Harness conversational AI to improve audience experience, so your team can focus on problems that really require a human touch.

    Details

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Hootsuite: Social Media Management Software [Private Offer Only]

     Info
    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (2)

     Info
    Dimension
    Description
    Cost/12 months
    Hootsuite Business-N/A
    No longer available
    $100,000.00
    Hootsuite Enterprise
    Starts at 5 users Starts at 50 social accounts
    $20,904.00

    Vendor refund policy

    Refunds are not available.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Support

    Vendor support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Ratings and reviews

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    4677 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Marketing and Advertising

    It's okay, but not for me...

    Reviewed on Nov 27, 2024
    Review provided by G2
    What do you like best about the product?
    Scheduling of posts and easy to view. Easy to find your way around.
    What do you dislike about the product?
    Does not allow to share calendar on a monthly basis. Weekly is very annoying to send out one by one.
    Does not have a Publish Now button either.
    What problems is the product solving and how is that benefiting you?
    scheduling client posts.
    Wanting Q.

    Social Media Strategist

    Reviewed on Nov 26, 2024
    Review provided by G2
    What do you like best about the product?
    I like how convint to use the analytics from Hootsuite as all the databases from our social media platforms are connected to Hootsuite.
    What do you dislike about the product?
    Sometimes it's hard to manage the inbox when getting lots of messages.
    What problems is the product solving and how is that benefiting you?
    Hootsuite illustrates all the data in a clear way which helps me put together the report and analyze it faster and easier.
    Dan S.

    Hootsuite for Jewelry business

    Reviewed on Nov 26, 2024
    Review provided by G2
    What do you like best about the product?
    I can have all my post scheduled for the week or month in advance. This allows for more time to be on the floor and on the jewelers bench making new items for the website.
    What do you dislike about the product?
    It does not work well with TikTok. It only allows for basic post on the app and not much can be changed.
    What problems is the product solving and how is that benefiting you?
    Saving time. Post as many post per day and schedule them all in advance.
    Kim M.

    Hootsuite is Easy to Use and Great Customer Service

    Reviewed on Nov 25, 2024
    Review provided by G2
    What do you like best about the product?
    The platform is user-friendly and offers a simple process to upload social media posts to multiple platforms. Plus, the customer service is great and offers quick responses and easy step-by-step solutions.
    What do you dislike about the product?
    My only dislike is that currently I can't add music to reels in the platform.
    What problems is the product solving and how is that benefiting you?
    It makes it easier to publish across multiple platforms and accounts, and it makes scheduling simple. It also offers great insight into performance and metrics.
    Hayden W.

    The Beginning of a Great Partnership

    Reviewed on Nov 25, 2024
    Review provided by G2
    What do you like best about the product?
    Hootsuite is very intuitive and I was able to get up to speed on pulling my own metrics quickly after stepping into my new role. It's very clear on what the metrics mean, and the flexibility in how I can pull them is nice. I don't have any involvement with the scheduling/posting process, but I have been happy with the Analytics side to the service.
    What do you dislike about the product?
    Nothing major sticks out to me as a dislike. We'd like to find ways to get more specific with the Listening Reports, but that is not really Hootsuite's fault, it's just the nature of those metrics.
    What problems is the product solving and how is that benefiting you?
    It's helping us determine the marketing strategy for our social media campaigns. The variety of Analytics it offers gives my team the insights we need to determine which campaigns are performing well and when we need to adjust.
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