Category: SaaS

Whether you’re taking the first steps toward planning your software-as-a-service (SaaS) journey, or about to launch your first product, the new Journey to SaaS guide is designed to help drive your efforts to build, migrate, secure, and optimize SaaS solutions on AWS. Use this roadmap to identify which stage you’re in and review the corresponding actions, motivations, questions, pain points, and AWS SaaS Factory resources.

One of the top challenges in operating a software-as-a-service (SaaS) solution is measuring the resource consumption of individual tenants in order to understand their usage patterns, attribute costs, and more. The dynamic nature of SaaS environment and shifting needs makes it even more challenging. Explore how you can use the tenant resource consumption data you gathered to optimize your SaaS architecture, to improve operational footprint of SaaS environment and to drive business decisions.

AWS Partners represent a variety of geographies, backgrounds, and interests. With a network so widespread, AWS collaborates with businesses that excel in providing value-added services to customers from varied industries, including healthcare and life sciences, travel and hospitality, financial services, energy and utilities, media and entertainment, automotive, education, and more. Our industry-focused approach leverages specialized expertise and purpose-built solutions to help partners transform with AWS and solve the challenges facing various markets.

AiDA Technologies launched new Fraud-Waste-Abuse detection solution, SMART-FRAUD, in partnership with AWS SaaS Factory. SMART-FRAUD uses AI to monitor health insurance claims to unearth cases of irregular behaviors such as claims fraud, over-charging, over-servicing, and other unusual behaviors. Learn how a successful SaaS transformation improves the synergy between the technical, business, and operational aspects of the teams, and overall cultural transformation of the organization.

A tenant management service manages the tenant’s provisioning and lifecycle, and tenant management is usually one of the first services SaaS providers build for their SaaS control plane, as the tenant onboarding experience must be simple and fast. Learn how CyberArk built a serverless, simple, and scalable tenant management service. Its primary responsibility is adding new tenants and provisioning multiple CyberArk products to the tenants according to the customer’s subscription.

As with most industry segments, financial services are experiencing a shift towards the software-as-a-service business and delivery model. Explore how partnering with the AWS SaaS Factory team, Prometeia created a new platform as a SaaS solution on AWS. Prometeia is a leading provider of advisory services, tech solutions, and research insights. A unique combination of skills has made Prometeia a leading European company for risk and wealth management solutions, as well as services for institutional investors.

Explore how you can leverage Reserved concurrency to define a tiering strategy for multi-tenant software-as-a-service (SaaS) applications. There are many benefits when using AWS Lambda functions starting with the serverless model in SaaS that removes undifferentiated heavy lifting by simplifying the architecture and operational footprint. Reserved concurrency is an important feature of AWS Lambda which guarantees the maximum number of instances, running concurrently, for a Lambda specific function.

Most applications require a form of identity service to manage, authenticate, and authorize users. In SaaS applications, multi-tenancy adds specific challenges to this task. To meet these needs, SaaS builders must consider integrating with an identity service provider. AWS services such as Amazon Cognito or AWS Partner services like Auth0 provide deep expertise in the field and allow you to focus on your SaaS application’s value proposition while relying on a secure, feature-rich identity provider.

The Cost Optimization Pillar of the SaaS Lens for the AWS Well-Architected Framework emphasizes the need for expenditure awareness by measuring tenant consumption and correlating it to tenant costs. This can prove challenging in SaaS solutions, where resources are shared across tenants. Learn how to leverage CloudZero to gain visibility into tenant consumption, and how you can gain insights into tenant cost using CloudZero’s Enhanced Unit Cost Analytics.

Every SaaS architecture must introduce mechanisms and policies that prevent noisy neighbor conditions. Getting these policies right is essential to building a robust SaaS solution that delivers a consistent experience to customers. This post looks at the different strategies that can be used to introduce the throttles (transaction rate) and quotas (transaction volume) that manage each tenant’s activity, exploring the various AWS services that can be used to bring these concepts to life.