Tag: Amazon QuickSight

VTEX’s e-commerce platform operates on a multi-tenant model, where multiple retailers share the same infrastructure. While this approach offers scalability benefits, it presents a significant challenge: accurately determining and managing costs for each tenant. This article delves into the complexities of cost allocation in a shared environment, exploring how VTEX balances the advantages of aggregated demand with the need for precise financial management. Discover the intricate dance of infrastructure, services, and support costs that keeps this e-commerce giant competitive and financially sustainable.

It’s critical to identify and protect the sensitive data collected from any unauthorized disclosure, and it’s the responsibility of every organization to effectively discover, control, and manage their sensitive data footprints and comply with relevant data protection laws. Learn how HCLTech‘s DataPatrol framework accomplishes critical tasks in the lifecycle of sensitive documents and improves sensitive data discovery and governance across your AWS environment.

In the financial services industry, detecting fraud is a complex process. For any given transaction or activity, the system needs to decide whether it’s fraudulent or not and take action within seconds. With Redis Enterprise Cloud‘s sub-millisecond latency speeds, up to five 9’s of availability, linear scalability, and multiple data model support coupled with the global cloud infrastructure support of AWS, organizations can benefit from building a real-time fraud detection system to manage and control fraud.

With Amazon Comprehend, the implementation of natural language processing and machine learning has become a simple, routine task. Organizations no longer have to spend hours trying to pick the right algorithm, as Amazon Comprehend automatically selects the best ones for any given use case. To explore this benefit, learn about an implementation of Amazon Comprehend for risk prediction and sentiment analysis on the observations in clinical trials sites.

Customer service agents communicate with many individuals using channels such as inbound and outbound calls, emails, chats, and social media messaging. For channels like email or social media messaging, there is typically a target timeframe within which the agent needs to reply to the customer. Learn about an AI-powered solution called Smart Reply developed by Axrail, an AWS Advanced Tier Services Partner that provides outcome-based digital transformation through analytics and application modernization.

While batch analyzing text data has its own merits, learn about a simple, cost-effective, and efficient solution to analyze sentiment in real time. Confluent is an AWS Data and Analytics Competency Partner that makes it easy to capture and process data in real time and connect your applications, data systems, and entire organization with real-time data flows. It offers a resilient and scalable data streaming platform based on Apache Kafka, delivered as a fully managed service.

We are excited to highlight 115 AWS Partners that received new or renewed designations in December for our global AWS Competency, AWS Managed Service Provider (MSP), AWS Service Delivery, and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top AWS Partners that can deliver on core business objectives. AWS Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

Cloud-based contact centers that leverage AI for enhancing the customer experience are gaining wide acceptance. TCS RemacX is an AI-powered CX collaboration space that extends Amazon Connect’s out-of-the box capabilities. It provides ways for customers to get insurance quotes, for example, and assists customer with FAQs using Amazon Lex. It also supports proactive customer communication like automated reminders for payments due using Amazon Pinpoint, and video calling using Amazon Chime.

We are excited to highlight 120 AWS Partners that received new designations in November for our global AWS Competency, AWS Managed Service Provider (MSP), AWS Service Delivery, and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top AWS Partners that can deliver on core business objectives. AWS Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

Small and mid-sized utilities have challenges within their vertical stack to commercialize and operate energy products such as power and gas. An efficient utility billing system allows providers to track and monitor the utility services they offer, manage billing processes, collect data, and engage well with customers. Learn how AWS and Accenture collaborated to build a vertical solution called Uptility for utilities in regulated markets, and how Uptility provides needed capabilities at low cost.