Category: Telecommunications

Part 1 of this series explains the importance of building and implementing a customer experience (CX) management and data monetization strategy for telecom service providers (TSPs), and the major challenges driving these initiatives. It also includes an AWS CloudFormation template to set up a demonstration of the solution using AWS services. It covers transforming and enriching […]

The landscape of the telecommunications industry is changing rapidly. For telecom service providers (TSPs), revenue from core voice and data services continues to shrink due to regulatory pressure and emerging OTT players that offer an attractive alternative. Despite increasing demand from customers for bandwidth, speed, and efficiency, TSPs are finding that ROI from implementing new […]