Category: Technical How-to

Providing a consistent end user experience is important for productivity, especially during disruptive events. By preparing for failure, you can enable users to continue working as normal without having to learn new business processes. Amazon WorkSpaces, a persistent desktop solution deployed in an AWS Region, offers the Multi-Region Resilience (MRR) feature to help deploy WorkSpaces […]

Customers often ask how to streamline the management and maintenance of their Amazon WorkSpaces and Amazon WorkSpaces Core images and bundles. The WorkSpaces service includes a rich set of API operations to programmatically interact with the service. A common customer struggle is remotely interacting with the operating system within the WorkSpace to install and configure […]

AWS End User Computing (EUC) services include a variety of virtual desktop and application streaming solutions designed to solve a wide array of customer needs. Amazon WorkSpaces provide users with fully managed, cloud-native persistent desktops. With Amazon AppStream 2.0, users securely stream their applications and/or selectively persistent desktops at scale. Amazon WorkSpaces Secure Browser provides […]

In this blog, I discuss how customers can use Keycloak as their Identity Provider (IDP) of choice when implementing SAML 2.0 federation with Amazon WorkSpaces. Keycloak is an open-source solution providing a cost-effective means for customers to use enterprise level IDP features without incurring monthly subscription costs. With SAML 2.0 authentication, customers can access their […]

Customers use Amazon AppStream 2.0 to deploy fleets of virtualized desktops and applications to their end customers, and supports a myriad of persistent storage solutions. AppStream 2.0 provides out-of-box functionality with many common storage options for users of your organization such as Amazon Simple Storage Service (S3), Amazon WorkDocs, Google Drive for G Suite, and […]

Customers are able to implement a custom session resolver for NICE DCV Connection Gateways using serverless AWS services. This approach provides a secure endpoint that resolves DCV connections at scale without requiring dedicated infrastructure. Administrators benefit from the built-in high availability, increase in agility, and cost optimizations offered by serverless technology. End users connecting through […]

Cloud native application streaming enables end users to access native applications from any device, anywhere, and any time. Amazon AppStream 2.0 service enables application vendors and organizations to simplify and accelerate their native application delivery. As the demand for this service grows, the need to fully automate the deployment gains significance. Orchestrating AppStream 2.0 end-to-end […]

Customers using Amazon AppStream 2.0 frequently encounter end user experience challenges while using collaboration tools like Zoom®. It can be mitigated by adhering to key recommendations and best practices that can significantly streamline the operations related to AppStream 2.0 environment. In this blog, we will delve into a similar scenario in one of our global […]

Customers often ask how to gain additional insights into their Amazon WorkSpaces operating system resource utilization, such as CPU utilization and memory consumption. In addition, they want to use these metrics with Amazon CloudWatch dimensions to dive into trends and compare WorkSpaces instances.  In a previous blog, we highlighted how to use CloudWatch to understand […]

AWS Systems Manager allows customers to manager their Amazon WorkSpaces using hybrid activation managed nodes. Systems Manager provides software inventories, OS patches, and configuration of Windows and Linux WorkSpaces, but it is difficult to identify and map managed node to the corresponding WorkSpaces without any tags. This is a time-consuming process in large organizations where […]