Tag: AWS End User Computing

Every year, organizations spend millions of dollars on under-utilized data centers and IT staff required to manage them. We’ve heard from many organizations currently running Citrix on-premises that they like the features included with the Citrix virtual desktop (VDI) management software, but want to leverage AWS Cloud infrastructure to improve return on investment (ROI) and […]

Workloads requiring a high-performance remote display protocol for secure access can now utilize the NICE DCV Amazon-managed component within EC2 Image Builder. Within EC2 Image Builder, Amazon-managed components offer a quick start path to get workload dependencies added to your EC2 Image Builder pipeline. This component provides an automated mechanism to add DCV to visualization […]

In this blog, I discuss how customers can use Keycloak as their Identity Provider (IDP) of choice when implementing SAML 2.0 federation with Amazon WorkSpaces. Keycloak is an open-source solution providing a cost-effective means for customers to use enterprise level IDP features without incurring monthly subscription costs. With SAML 2.0 authentication, customers can access their […]

Customers are able to implement a custom session resolver for NICE DCV Connection Gateways using serverless AWS services. This approach provides a secure endpoint that resolves DCV connections at scale without requiring dedicated infrastructure. Administrators benefit from the built-in high availability, increase in agility, and cost optimizations offered by serverless technology. End users connecting through […]

Cloud native application streaming enables end users to access native applications from any device, anywhere, and any time. Amazon AppStream 2.0 service enables application vendors and organizations to simplify and accelerate their native application delivery. As the demand for this service grows, the need to fully automate the deployment gains significance. Orchestrating AppStream 2.0 end-to-end […]

Customers using Amazon AppStream 2.0 frequently encounter end user experience challenges while using collaboration tools like Zoom®. It can be mitigated by adhering to key recommendations and best practices that can significantly streamline the operations related to AppStream 2.0 environment. In this blog, we will delve into a similar scenario in one of our global […]

Increasingly, organizations are considering ways to move away from the deployment and management of traditional thick client endpoints. Factors such as cost, increased security, and a desire for flexibility and simplified management are key drivers for a growing number of customers. Additionally, with the advent of End User Computing services in the cloud, organizations are […]

Customers often ask how to gain additional insights into their Amazon WorkSpaces operating system resource utilization, such as CPU utilization and memory consumption. In addition, they want to use these metrics with Amazon CloudWatch dimensions to dive into trends and compare WorkSpaces instances.  In a previous blog, we highlighted how to use CloudWatch to understand […]

AWS Systems Manager allows customers to manager their Amazon WorkSpaces using hybrid activation managed nodes. Systems Manager provides software inventories, OS patches, and configuration of Windows and Linux WorkSpaces, but it is difficult to identify and map managed node to the corresponding WorkSpaces without any tags. This is a time-consuming process in large organizations where […]

Improve security, cost, and support for contact center agents At AWS, we obsess over our customers, and delighting customers with excellent service builds trust for any organization. In order for contact center agents in any company to deliver great customer service, IT must provide them with easy access to the tools they need to do […]