Tag: Business Value

Transformation is not a destination; it’s a journey of continuous growth and self-discovery. —Tony Robbins I used to run regularly until life got in the way. I now intend to spend a boatload of money on fitness gear and fit running around all my other activities, probably starting in the new year. I anticipate being […]

Some of us like to use the holiday season and early part of the new year to step back from day-to-day activities and reflect. It’s a good time to plan a bit for the coming year and catch up on what others are doing and thinking. For me it’s also a chance to work my […]

Happy holidays to everyone! During this time, I like to look back on the year in AWS Enterprise Strategy Blog posts to see what themes have emerged. This blog addresses the concerns and challenges voiced by executives during the Enterprise Strategy team’s approximately 1,500 annual meetings with AWS customers. Reflecting on these important topics reveals […]

According to the worldwide bestseller Thinking, Fast and Slow by Nobel Prize winner Daniel Kahneman, people make decisions either intuitively or logically. Intuition leads to fast decisions; rational thinking leads to slow decisions. In organizations, it’s the other way around. Intuition leads to long decision-making processes; data- and fact-driven decisions lead to shorter processes. In […]

Stop me if you’ve heard this one. A company wants to transform to meet the future. The transformation is necessary; without it, they will be threatened by disruptive competitors or unable to serve their customers. But they can’t get started on the transformation because their employees are busy with their day-to-day jobs. Transforming requires effort. […]

IT Infrastructure Library (ITIL) has changed IT for the worse. OK, now that I have your attention, let me be fair: ITIL has benefited many aspects of IT (e.g., help desks, infrastructure management, service delivery, etc.) by bringing structure, standards, and consistent, repeatable processes to what was previously a free-for-all. The problem is that IT […]

Assume with me that the digital world is a world of fast change. Organizations need to excel at responding quickly to those changes—that’s what we call agility or nimbleness. When it comes to technology, we have well-understood ways of increasing agility and making technology delivery processes lean. Organizations worldwide and in all industries are moving […]

Many of my conversations with AWS customers are about their attempts to build developer experience platforms that simplify software development and operations, automate deployments, improve software quality, reduce costs, and ensure security and compliance. Unfortunately, not all platforms live up to their expectations. The most frequently cited problem is development teams rejecting the platform that […]

I wonder if we’re overlooking an important implication of AI and generative AI for the future of the enterprise. If, as seems to be the case, many employees will use generative AI applications to assist them and interactively support their work, then a new style of work is emerging. Success for an employee will mean […]

You’ve taken your company in a new direction; the impact is a 10% growth in year-on-year revenue. Your new marketing program has increased leads by 5%. Your telecom costs have decreased by 5% because of your successful negotiations. Measuring results is an important part of our business lives. But measurements are meaningless without context, and […]