Tag: Organization Structure

One of the most common sources of org debt is the knee-jerk reaction. Every time something goes wrong, we immediately jump to create a constraint to prevent future mistakes. So we institute a new role, rule, or process. As a result over a decade or two, a one-step process becomes twenty steps. Or five different […]

You show me a successful complex system, and I will show you a system that has evolved through trial and error. —Tim Harford, Economist Read any contemporary article on organisations and within the first few sentences the word, “agile” appears at least once. Some articles suggest achieving agility with a new target operating model (TOM), […]

Some of us like to use the holiday season and early part of the new year to step back from day-to-day activities and reflect. It’s a good time to plan a bit for the coming year and catch up on what others are doing and thinking. For me it’s also a chance to work my […]

Many companies have found that a cloud center of excellence (CCOE) can accelerate their migrations to the cloud and broader digital transformations. These CCOEs take many forms, which is appropriate because each company has unique challenges to overcome. Nevertheless there are certain patterns and antipatterns for using a CCOE. In this blog post, I’ll try […]

Although still challenging and important, technology is often the easier part of digital transformation. As it turns out, the people part is the most critical and is often overlooked and under-appreciated. In an earlier blog post—‘The Why’—we discussed the goal of digital transformation and several critical attributes successful digitally-transformed organizations have in common. Many of […]

In the first blog post, René Schneider and Andrea Sturm described the why and how of DB Systel’s transformation journey. Here they dive into how their organisation is now structured and some of the steps taken to achieve this state. It’s not a pattern that can be cut-and-pasted, but I find inspiration and insights in […]

Pick an organisation to transform into a modern, agile, and self-organised equivalent. Would you pick one of the biggest transportation companies in the world which happens to be a German state-owned, 150-year-old railway organisation with Works Councils? Probably not, and yet DB Systel, part of Deutsche Bahn, shows us that any organisation given the right […]

Four Steps Toward Digital Government Many of the challenges that governments face in their digital transformations are common in private sector entities as well. But government agencies are constrained in ways that make it more difficult to address those challenges. When I was the CIO of US Citizenship and Immigration Services in the Department of […]

Best practices usually aren’t. —Peter Thiel, Entrepreneur   I generally dislike the phrase best practice. It implies that a single truth has been discovered for something which cannot be improved upon. It engenders a complacency that, once the practice is implemented, thinking and innovation can stop. This goes for organisational models too.  Business cases that […]

The time spent on any item of the agenda will be in inverse proportion to the sum [of money] involved. —C. Northcote Parkinson: Parkinson’s Law of Triviality   In my last blog post I covered issues inherent in freeing up time to become more agile. In this post I’ll get into some ways of eliminating […]