BMS already utilized the SAP ERP platform for its complex enterprise resource planning capabilities and had maintained an extremely well-managed environment with quality data.This factored into its decision to select SAP S/4HANA ® on Amazon Web Services (AWS). As one of the system’s earliest adopters, BMS now has one of the world’s largest, most modern and simplified conversions of SAP S/4HANA on the
cloud, supporting critical functions in manufacturing, supply chain, finance, order-to-cash and procurement. The upgrade involved 44 global markets, 12 manufacturing plants and 13,000 users — all done with zero business disruption.
“Our partnership with Accenture, SAP and AWS was crucial for a project of this size and scale, and their combined expertise ensured there was no business disruption.”
MICHAEL DI NOVI, Executive Director, Digital Capability Manager – Enterprise Resource Planning (SAP)
BMS teamed with Accenture to define the upgrade path and flawlessly execute the approach. Given the initiative’s complexity, and the potential for business disruption, BMS decided to divide the program into two phases. Phase One focused on a technical upgrade, delivering “like for like” capability to manage scope and risk of disruption. Phase Two will focus on leveraging SAP S/4HANA capabilities to enable business process transformation. After building a S/4HANA proof of concept, the team spent 8 months in careful planning to ensure conversion readiness of system functionality and infrastructure. These efforts minimized risk by ensuring compatibility of third-party vendors and reports, data quality assurance through archiving inactive data and removing custom code, and optimal performance through a scalable infrastructure.
Together with Accenture and Amazon Web Services (AWS), BMS executed many firsts that innovatively solved for execution complexity. For instance, Accenture worked with AWS to scale BMS’ ability to support 12 terabytes (TB) in a single system, converting 23TB of database to 4.5TB. In addition, IT accelerators, such as Accenture’s S/4HANA profiler tool, helped produce quality work quickly with minimal downtime. Originally estimated to be six days, go-live downtime ended up being just 65 hours. To accomplish this, the team utilized SAP’s Zero Downtime technology to support its detailed cutover plan. The system was stabilized and fully effective at go-live.
BMS leveraged Accenture’s Talent & Organization/Human Potential group to shape the change management journey.Partnering with the BMS change lead, Accenture worked on understanding the solution’s impact, capabilities and knowledge that workers would need to adopt based on required changes and inherent enhancements. The technical structure of the new platform is quite different, requiring BMS to update select processes and deliver training for users.New workflows and tools like the Fiori visualization dashboards helped to create an enhanced user experience where users can generate reports with real-time information at the click of a button. Obsolescence reports (showing how long an asset is still usable) which previously took eight hours now run in under a minute.Collaboration and decision making have also improved thanks to enhanced data visibility and transparency. BMS can now easily generate group reporting, slicing data to see management and financial information at the brand level and according to product hierarchies. This gives leadership the insights and predictive capabilities to adjust activities to improve financial performance, including payment processing. In addition, there is a “universal journal” as the single source of truth for all financials from across the company.
The increased capabilities offered through the new S/4 platform have helped to lay a foundation for BMS to take advantage of opportunities to apply artificial intelligence, machine learning, and real-time predictive analytics to achieve efficiency gains, reduction in total cost of ownership, enhanced security, a better user experience and just-in-time inventory, to name a few.The intelligent enterprise capabilities give BMS unprecedented agility, analytics and insights in a single instance across multiple functions.According to Michael Di Novi, Executive Director, Digital Capability Manager, Enterprise Resource Planning (SAP), “SAP S/4HANA allows us to leverage advanced capabilities to unlock business benefits from modernized finance, procurement and supply chain. This planned strategic investment helped to lay a foundation of operational efficiencies and improved processes, which, ultimately, may lead to other exciting enhancements and improvements for BMS.”
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Accenture and AWS upgraded BMS global SAP.
