Category: Artificial Intelligence

It’s that time of year when the pundits opine on what next year will bring for retailers. Rather than listing the top technology trends in retail as I did last year, I’m going to focus on generative AI and highlight some key trends to watch. If 2023 was the year when generative AI exploded on […]

You’re planning a home project—maybe building a new deck or finally transforming that basement into a cozy retreat. You visit an online retailer, ready to order supplies, only to be met with pages of options: hundreds of screws, dozens of wood types, countless tools. What started as an exciting project now feels like a chore […]

The quest for hyper-personalization in telecom billing is here to stay Exceptional customer experiences are non-negotiable for building loyalty and driving revenue growth. However, the billing process remains a sore point that frustrates and alienates a significant portion of the customer base. Unclear or confusing bills erode trust, resulting in a contact center calls being […]

With the majority of manufacturing organizations embracing digital transformation efforts, the role of data as a strategic asset is becoming increasingly clear. When harnessed effectively throughout the product lifecycle, manufacturers can unlock key insights to reduce overall costs, improve product quality, streamline supply chain and deliver differentiated solutions to customers. However, operationalizing a data-driven transformation […]

Amazon Web Services (AWS) will be showcasing innovative solutions within the field of medical imaging at this year’s Radiological Society of North America Annual Meeting 2024 (RSNA) in Chicago from December 1-5. As the world’s premier medical imaging event, RSNA presents an unparalleled opportunity to explore the latest advancements in radiology and healthcare technology. At […]

Clinicians face several challenges when finding and enrolling patients in clinical trials. These include lack of awareness, limited access to trial information, especially for rare diseases, and time constraints. Typically, clinicians undertake a set of steps to find and evaluate clinical trials for their patients that include identification of patients who would benefit from a […]

Organizations have been looking to modernize their legacy Building Management System (BMS) with data analytics and artificial intelligence/machine learning (AI/ML). Although they can help organizations achieve their sustainability goals, improve energy management, and other smart building capabilities, they can also turn into a substantial setback if the systems aren’t set up properly to use the […]

The global utilities industry is undergoing a major transformation today. According to Gentrack, which provides software and services for the global utilities sector, utilities are facing growing pressure to reduce costs, become more profitable, and offer a better customer experience. At the same time, smart meters are rolling out worldwide, frequently recording and sending electricity […]

According to a recent study by Gartner, there are three key supply chain macroeconomic trends that influence how the top 25 supply chain leaders prioritize their investments. These are supply chain organization design and talent, AI-driven advances to realize productivity and process optimization, and elevating supply chains to anti-fragile state, all of which help achieve […]

Life insurance underwriting is poised for significant transformation, driven by increasing customer expectations and enabled by the growing sophistication of technologies like data analytics, wearables, artificial intelligence (AI), and Generative AI. Modern insurers are leveraging these technologies to optimize their end-to-end underwriting processes. This article discusses the opportunity space and how AWS services facilitate substantial […]