Tag: Grocery

The grocery industry is not what it used to be. Reshaped by economics, technology, and a new generation of shoppers with different expectations and behaviors, food retailers have been challenged to deliver on their brand promises while creating competitive differentiation. The lingering effects of COVID, rising inflation, and a continuing tight labor market have all […]

In a perfect world retailers would never be out of stock, but unexpected demand can thwart the best intentions. Grocers are out of stock 8.2% of the time on average and as high as 15% for promoted items, putting $7-12B of sales at risk. The next best alternative is to offer a similar product that […]

Shopping is a highly personal experience—one that elicits different feelings among different people. For some, shopping can be an enjoyable, easy, or even therapeutic experience. Other times, shopping can put a great deal of pressure on people. In fact, sometimes shopping can increase the friction people face in their everyday lives. But with Just Walk […]

The grocery market was significantly disrupted by the COVID pandemic. Consumers shifted toward online shopping and home deliveries. For example, in 2020 the online share of total grocery in the UK exceeded pre-COVID forecasts for 2024, reaching 8.8% in 2020. International markets experienced similar growth. As restrictions are gradually lifted, some consumer trends are here […]

Consumers are increasingly moving between physical and digital stores. It’s now mission-critical for retailers to deliver a seamless, unified, omnichannel experience to customers. The UK is one of the world’s most advanced digital markets, with 15% ecommerce penetration in grocery alone. Wanting to gain a foothold with digital consumers, Co-op, a leading food convenience retailer […]