Category: Amazon Q

Effective customer support and project management are critical aspects of providing effective customer relationship management. Atlassian Jira, a platform for issue tracking and project management functions for software projects, has become an indispensable part of many organizations’ workflows to ensure success of the customer and the product. However, extracting valuable insights from the vast amount […]

Amazon Q Business is a fully managed, generative artificial intelligence (AI)-powered assistant that helps enterprises unlock the value of their data and knowledge. With Amazon Q, you can quickly find answers to questions, generate summaries and content, and complete tasks by using the information and expertise stored across your company’s various data sources and enterprise […]

As conversational artificial intelligence (AI) agents gain traction across industries, providing reliability and consistency is crucial for delivering seamless and trustworthy user experiences. However, the dynamic and conversational nature of these interactions makes traditional testing and evaluation methods challenging. Conversational AI agents also encompass multiple layers, from Retrieval Augmented Generation (RAG) to function-calling mechanisms that […]

Amazon Q is a fully managed, generative artificial intelligence (AI) powered assistant that you can configure to answer questions, provide summaries, generate content, gain insights, and complete tasks based on data in your enterprise. The enterprise data required for these generative-AI powered assistants can reside in varied repositories across your organization. One common repository to […]

As a customer, you rely on Amazon Web Services (AWS) expertise to be available and understand your specific environment and operations. Today, you might implement manual processes to summarize lessons learned, obtain recommendations, or expedite the resolution of an incident. This can be time consuming, inconsistent, and not readily accessible. This post shows how to […]

See how AWS is democratizing generative AI with innovations like Amazon Q Apps to make AI apps from prompts, Amazon Bedrock upgrades to leverage more data sources, new techniques to curtail hallucinations, and AI skills training.

Amazon Q Business is a generative AI-powered assistant that can answer questions, provide summaries, generate content, and extract insights directly from the content in digital as well as scanned PDF documents in your enterprise data sources without needing to extract the text first. Customers across industries such as finance, insurance, healthcare life sciences, and more need […]

Traditionally, finding relevant information from documents has been a time-consuming and often frustrating process. Manually sifting through pages upon pages of text, searching for specific details, and synthesizing the information into coherent summaries can be a daunting task. This inefficiency not only hinders productivity but also increases the risk of overlooking critical insights buried within […]

In today’s fast-paced digital world, streamlining workflows and boosting productivity are paramount. That’s why we’re thrilled to share an exciting integration that will take your team’s collaboration to new heights. Get ready to unlock the power of generative artificial intelligence (AI) and bring it directly into your Slack workspace. Imagine the possibilities: Quick and efficient […]

Enable branded user experiences with specialized features like feedback handling and seamless conversation flows personalized for your use case and business needs.