AWS Messaging & Targeting Blog

Category: Amazon Simple Email Service (SES)

Build a Two-Way Email-to-SMS Service with Amazon SES and Amazon End User Messaging

Build a Two-Way Email-to-SMS Service with Amazon SES and Amazon End User Messaging

Introduction Businesses and organizations today struggle to effectively communicate with their customers, employees, or other stakeholders across the diverse range of digital channels they now use. One common problem arises when the requirement to exchange information quickly and reliably extends beyond traditional email. This issue challenges organizations where recipients lack immediate access to email. This […]

How Amazon SES Mail Manager customers can prevent EchoSpoofing

Customers not using Amazon SES Mail Manager, or those leveraging the authenticated SMTP functionality, are not at risk of EchoSpoofing. In such cases, no further action is required. However, customers currently using or evaluating the unauthenticated SMTP relay feature of Amazon SES Mail Manager are strongly advised to review and implement the guidance provided in […]

Leverage IAM Roles for email sending via SES from EC2 and eliminate a common credential risk

Notice to Readers: This blog post was revised on 10/23/2024 to bring the policies and examples more in line with the principle of least privilege access. The changes aim to minimize the scope of permissions granted and reduce the risk of over-privileged access. Please note that the example solution provided in this post is meant […]

Streamline SMS and Emailing Marketing Compliance with Amazon Comprehend

In today’s digital landscape, businesses heavily rely on SMS and email campaigns to engage with customers and deliver timely, relevant messages. The shift towards digital marketing has increased customer engagement, accelerated delivery, and expanded personalization options. Email and SMS marketing is essential to digital strategies according to 44% of Chief Marketing Officers and they allocate […]

Email Journaling with SES Mail Manager

Introduction to Journaling Email journaling is the practice of preserving comprehensive records of all email communications within an organization. This approach stems from the need to maintain rigid, compliance-driven retention policies focused on auditing an entire organization’s email activities. Because journaled email messages are often required to satisfy on-demand audit and investigation requests, they must […]

Understanding Google Postmaster Tools (spam complaints) for Amazon SES email senders

Introduction Amazon Simple Email Service (SES) includes a robust set of built-in tools, such as the Virtual Deliverability Manager (VDM), to help senders ensure optimal email deliverability. Additionally, deliverability data from email service providers like Postmaster Tools by Google can provide invaluable insights for all sending domain owners, including those using SES for bulk or […]

Archiving and sending to final SMTP server

In today’s digital landscape, where email communication plays a vital role in business operations, keeping your email archive secure, compliant, and retrievable is crucial for any business. However, managing the large volume of email data can lead to operational difficulties, including regulatory compliance, maintaining an audit trail, and preventing data loss. That’s where Amazon Simple […]

How to use SES Mail Manager SMTP Relay action to deliver inbound email to Google Workspace and Microsoft 365

Introduction Customers often ask us if the Amazon Simple Email Service (SES) inbound capabilities they use with applications hosted on AWS infrastructure can also be used to process and automate employee email hosted on public services like Google Workspace and Microsoft 365. The answer has typically been “yes, but with some limitations”, as until now, […]

Email Archiving with Mail Manager: Why To Archive In Transit vs At The Mailbox

When designing Amazon Simple Email Service’s (SES) Mail Manager, we often heard from customers about the “PST-file problem” inherent with user-side mailbox-based archiving. This occurs when, for a variety of reasons, end users decide to archive their emails to local PST files or other local storage. These PST files are fragile and easily corrupted. Furthermore, […]

How Amazon SES Mail Manager Elevates Email Security and Efficiency

In today’s digital landscape, efficient and secure email management is essential for businesses facing the complexities of cyber threats and regulatory compliance. Companies are seeking ways to safeguard against unauthorized access and apply audit rules, while maintaining operational efficiency. Amazon SES Mail Manager is designed to meet these challenges, offering a suite of features that […]