AWS Cloud Operations Blog

Tag: AWS Systems Manager

How Kyndryl used AWS Service Management Connector, AWS Config and AWS Systems Manager to achieve lifecycle management of AWS resources through ServiceNow

Customers need a way to do lifecycle management of AWS resources in the AWS Cloud. Many customers leverage managed solutions providers to manage their AWS accounts, and they’re looking for AWS native solutions and integrations to solve their business problems. Lifecycle management includes discovering new resources from customer’s AWS environment, populating them via federation into […]

AWS Resources Lifecycle Management Via ServiceNow and AWS Service Management Connector

Customers deploy series of AWS resources to support their workloads in the cloud. These organizations, as part of their maturity journey, must help managing the lifecycle of their AWS Resources using existing IT Service Management tool, such as ServiceNow. Manually executing these tasks via both consoles (ServiceNow and AWS Console) is inefficient and time-tasking. With […]

Use AWS Systems Manager Automation to create input parameters that populate AWS resources as a dropdown list

As a Solution Architect at AWS, my customers regularly ask how to automate everyday operations within their cloud environment. Their use cases include a variety of operational needs, such as provisioning new resources within an AWS account, and patching/updating managed Amazon Elastic Compute Cloud (Amazon EC2) instances. They are also focused on cost management with […]

A self-service patching solution for multi-account organizations

Patch Management is a critical operation that every organization wants to prioritize. This becomes tedious and challenging if an enterprise operates on a platform-consumer or hub-spoke model. An example of this would be a multi-account environment with hundreds of accounts and thousands of users using applications hosted in AWS. Different application owners have different requirements […]

Easy management and monitoring using AWS System Manager and Amazon CloudWatch Application Insights

As builders, we sometimes run into situations where we don’t have enough time or system knowledge to configure monitoring on our applications. It’s also essential to have a centralized way to monitor and resolve issues in all applications, but they’re not always readily available. Although there are third-party libraries and Windows-based tools to monitor health, […]

Compliance and Auditing Sessions at AWS re:Inforce 2022

Today we’re going to highlight just some of the sessions planned for AWS re:Inforce 2022, which will take place in Boston, MA, on July 26-27. AWS re:Inforce is a learning conference focused on security, compliance, identity, and privacy. The event features access to hundreds of technical and business sessions, an AWS Partner expo hall, a […]

Fully-automated enterprise-scaled provisioning of AWS Accounts via Self-Service using Jira Service Desk

With more than 5 million articles from over 7,000 brands, OTTO is one of the leading German online shopping platforms. In the future, it will open up to even more brands and partners as part of its transformation. OTTO is part of the internationally active Otto Group, with headquarters in Hamburg, and employs 6,100 people […]

Integrate administrator approval for EC2 Image Builder AMIs using AWS Systems Manager

Building Amazon Machine Images (AMIs) for your Amazon Elastic Compute Cloud (Amazon EC2) instances or Docker containers is a crucial step that will define the baseline for many of your workloads. AWS released a service called EC2 Image Builder (Image Builder) to help you build your pipelines more simply. Customers have different requirements depending on […]

Bulk edit of OpsItems in AWS Systems Manager OpsCenter

In a previous post, we discussed using Operational insights in Systems Manager OpsCenter to help you identify duplicate issues and noisy event sources. However, there are still situations where you will have numerous OpsItems that require updating. Instead of manually editing one-by-one, you can use a nifty feature for bulk editing of Opsitems in AWS […]

Achieving Operational Excellence using automated playbook and runbook

An important aspect of operational readiness is having a well-defined process to perform activities in your workload for various scenarios as indicated in Question 7 of Operational Excellence pillar in AWS Well-Architected Framework. Which aims at evaluating your workload’s readiness for operation, from process and personnel perspective. In the case of Incident response, a team […]