Tag: Amazon Connect

We kicked off the AWS Training and Certification Blog in March of 2020 with the purpose of sharing news and updates about AWS Training, AWS Certification, and our cloud skills education programs—for learners of all skill levels. Our articles seek to keep you informed, whether you’re an individual who wants to grow your cloud knowledge […]

Editor’s Note: updated from original publish date (20 August 2020) to reflect a new Amazon Connect digital course below. We now offer seven courses to help customers and AWS Partners build their skills in Amazon Connect. Amazon Connect is a simple, scalable solution that enables businesses to have a fully operational contact center that can […]

If you’ve been following along with our AWS Power Hour: Machine Learning series, you know our hosts are obsessed with some pretty specific topics (aliens and maple syrup?!). But you also know we’re more than half way through the season! You can catch the recorded streams to get caught up, or just jump in with […]