Category: Artificial Intelligence

This blog presents AWS Partners with an example architecture of an anti-fraud solution that combines Amazon Neptune’s graph capabilities with Amazon Bedrock’s generative AI. By showcasing this innovative architecture for near real-time fraud detection using Graph Neural Networks and natural language processing, the post aims to help partners rapidly develop customized demos and proofs of concept for customers battling increasing cyber fraud across various industries.

The healthcare technology landscape is rapidly evolving, with AI-powered contact centers emerging as critical hubs for enhancing patient care and driving business growth. Talkdesk, a leading contact center software provider, is at the forefront of this revolution with its innovative Healthcare Experience Cloud. This AI-powered platform integrates with electronic health record (EHR) systems, enabling personalized patient interactions and streamlined workflows across patient access, revenue cycle, and services. By leveraging AI and automation, Talkdesk is transforming healthcare contact centers into patient-focused hubs that can improve efficiency, patient outcomes, and overall healthcare delivery.

By Imtranur Rahman, Senior Solutions Architect — AWS Jaya Padma Mutta, Manager, Solutions Architects – AWS Channa Basavaraja, Senior Solutions Architect — AWS Manju Arakere, Senior Solutions Architect — AWS Generative AI (Gen AI) is a game-changer, augmenting human creativity, driving innovation, and boosting productivity. It offers a competitive edge across industries, necessitating new strategies, […]

Generative AI is revolutionizing contact centers, enhancing customer interactions and operational efficiency. TCS’s solution leverages this technology to provide a comprehensive, multi-device experience for customers, agents, and employees. It streamlines operations, improves agent productivity, and delivers superior customer service. This AI-driven approach enables contact centers to deliver superior customer service while driving operational excellence.

Tech Mahindra’s GenAI powered iXRT Augmented Reality solution revolutionizes automotive after-sales service by combining AR technology with Generative AI on AWS. This innovative solution provides real-time guidance and interactive circuit schematics for faster, more accurate vehicle diagnostics and repairs. By streamlining complex vehicle systems and enabling remote repairs, iXRT helps dealers reduce errors by 40% while accelerating diagnostics and repairs by 30%.

Discover how AWS Partner Genese Solution transforms data analytics with Gandalf Insights, enabling business users to query complex databases using natural language. Learn how this AWS-powered solution reduces time-to-insight from days to minutes while decreasing IT support costs and improving business team autonomy.

By Claude Heidgerken, UX/Web Manager — Farmers Mutual Hail Insurance Company of Iowa      Matt Vincent, Founder — Source Allies      Grey Lovelace, Senior Software Consultant and GenAI Specialist — Source Allies      Carla Lienhard, Strategic Enablement and Transformation Director — Source Allies      Qiong Zhang, Sr. Partner Solutions Architect — […]

The integration of artificial intelligence (AI) technologies is rapidly gaining momentum across various industries, offering a variety of business advantages. However, without implementing robust AI security measures, organizations may face substantial risks, including model poisoning and sensitive data breaches. Learn how Orca Security provides effective strategies to mitigate and prevent these potential threats.

As an AWS Premier Tier Services Partner, Deloitte has leveraged the power of the AWS cloud to develop Quartz Atlas AI™ – an innovative AI-powered workbench that aims to transform pharmaceutical research and drug discovery. By hosting Atlas AI on AWS and integrating services like Amazon Neptune, Amazon Bedrock, and Amazon ECS, Deloitte has created a scalable, secure platform that connects diverse datasets, derives insights, and enhances accessibility for researchers. The combination of Deloitte’s industry expertise and AWS services has enabled the creation of this cutting-edge solution to address key challenges, accelerate R&D, and potentially reduce the time and cost of bringing new drugs to market.

Looking to navigate Cloud journey to realize the full benefits of cloud adoption? Learn how Modernization GPS, a solution designed by Accenture and AWS guide enterprises towards successful cloud Modernization. Modernization GPS provides data-driven insights into the current technology estate, quantifies modernization value creators, and identifies tailored investment opportunities. It also leverages industry benchmarks and proven AWS modernization pathways to help align business and IT stakeholders.