Category: Amazon Comprehend

Data classification, extraction, and analysis can be challenging for organizations that deal with volumes of documents. Traditional document processing solutions are manual, expensive, error prone, and difficult to scale. AWS intelligent document processing (IDP), with AI services such as Amazon Textract, allows you to take advantage of industry-leading machine learning (ML) technology to quickly and […]

Generative AI technology is improving rapidly, and it’s now possible to generate text and images based on text input. Stable Diffusion is a text-to-image model that empowers you to create photorealistic applications. You can easily generate images from text using Stable Diffusion models through Amazon SageMaker JumpStart. The following are examples of input texts and […]

According to a PWC report, 32% of retail customers churn after one negative experience, and 73% of customers say that customer experience influences their purchase decisions. In the global retail industry, pre- and post-sales support are both important aspects of customer care. Numerous methods, including email, live chat, bots, and phone calls, are used to […]

The ability to effectively handle and process enormous amounts of documents has become essential for enterprises in the modern world. Due to the continuous influx of information that all enterprises deal with, manually classifying documents is no longer a viable option. Document classification models can automate the procedure and help organizations save time and resources. […]

September 2023: This post was reviewed and updated. Intelligent document processing (IDP) with AWS helps automate information extraction from documents of different types and formats, quickly and with high accuracy, without the need for machine learning (ML) skills. Faster information extraction with high accuracy can help you make quality business decisions on time, while reducing […]

The United Nations (UN) was founded in 1945 by 51 original Member States committed to maintaining international peace and security, developing friendly relations among nations, and promoting social progress, better living standards, and human rights. The UN is currently made up of 193 Member States and has evolved over the years to keep pace with […]

Amazon Comprehend is a managed AI service that uses natural language processing (NLP) with ready-made intelligence to extract insights about the content of documents. It develops insights by recognizing the entities, key phrases, language, sentiments, and other common elements in a document. The ability to train custom models through the Custom classification and Custom entity […]

The world we live in is rapidly changing, and so are the data and features that companies and customers use to train their models. Retraining models to keep them in sync with these changes is critical to maintain accuracy. Therefore, you need an agile and dynamic approach to keep models up to date and adapt […]

This is guest post by Andy Whittle, Principal Platform Engineer – Application & Reliability Frameworks at The Very Group. At The Very Group, which operates digital retailer Very, security is a top priority in handling data for millions of customers. Part of how The Very Group secures and tracks business operations is through activity logging […]

Customer service interactions often contain personally identifiable information (PII) such as names, phone numbers, and dates of birth. As organizations incorporate machine learning (ML) and analytics into their applications, using this data can provide insights on how to create more seamless customer experiences. However, the presence of PII information often restricts the use of this […]