Tag: digital transformation

It should be simple to build digital platforms that offer people reliable, clear ways to access government services such as healthcare, business registration, and welfare payments. Cloud technology makes it possible for every service to be simple, reliable, scalable, adaptable, and secure. Public sector agencies need to be able to access the cloud, and they do so through public procurement processes. Procurement’s role in supporting modern, digital services for governments is the subject of a report from the Open Data Institute (ODI) and Open Contracting Partnership (OCP).

The US Federal Government has endless opportunity to lead the way as well as adopt best practices for how the latest technologies, including generative artificial intelligence (AI), can be leveraged to fulfill its various missions. Yvette Cesario, director of national security sales at Amazon Web Services (AWS) Worldwide Public Sector (WWPS), was the guest on the seventh episode of the AWS Behind the Cloud vodcast and shared her insights about how generative AI has endless opportunities for the US Federal Government to leverage to transform its operations and missions.

From check-in through departure to the airfield and then back through the baggage halls, technology can transform the experience of airport passengers, partners, and staff. The UK’s Manchester Airports Group (MAG), which runs Manchester, London Stansted, and East Midlands airports, invests in this transformation. Read this post to learn how MAG has created a technology and data strategy in collaboration with Amazon Web Services (AWS) to integrate the elements of its complex ecosystems and deliver efficiencies.

The UK Department for Work and Pensions (DWP) is one of the largest government departments in the UK, with more than 90,000 employees in more than 800 locations. It’s responsible for making $266 billion in payments each year. The DWP is carrying out a large-scale digital transformation to improve its services and the way it interacts with citizens. Read this blog post to discover three lessons that DWP learned about hiring, training, and retaining while reshaping its digital approach.

Andrés Tahta, managing director for Latin America public sector industry sales at Amazon Web Services (AWS), is an inspirational trailblazer who has devoted his career to uniquely solving tough problems with the power of technology. In the sixth episode of the AWS Behind the Cloud vodcast series, host Sarah Storelli interviewed Tahta about how generative AI is driving new levels of productivity and insights, and transforming offerings to foster continued innovation in Latin America.

The right cloud technology leads to more sustainable IT and business operations. As a foundation for innovation, the cloud supports the delivery of sustainable products, services, and business models, and gives organizations the opportunity to transform themselves with sustainability at the core of their operation. The scope of the cloud’s role in sustainability is highlighted in a recent series of AWS Institute masterclasses and summarized in this blog post.

To support public sector organizations looking to remediate legacy concerns, Amazon Web Services (AWS) has created a solution guide for legacy transformation. This comprehensive solution guide will enable public sector organizations to reduce the risks and costs of managing legacy systems while lowering their IT carbon footprint by moving to the cloud.

In 2021, the Indiana Department of Correction (IDOC) awarded a contract to Mi-Case, an Amazon Web Services (AWS) Partner, to replace its legacy systems managing case data across the state’s corrections facilities. The project kicked off in February 2021 and the new web and cloud-based offender management system (OMS) went live in May 2023. Read this blog post to learn why implementations like it routinely take several years and why this project was different.

The United Nations Development Programme (UNDP), the Amazon Web Services (AWS) Institute, and Public Digital today announced the recipients of the Future of Government Awards 2023. The awards champion practitioners, teams, and leaders who transform people’s lives by applying digital solutions and leveraging technology to reform the public sector for those it serves.

In the fifth episode of the AWS Behind the Cloud vodcast series, host Sarah Storelli interviews Valerie Singer, general manager of global education at Amazon Web Services (AWS). Watch and listen to learn more about Singer’s journey and discover her insights on how generative artificial intelligence (AI) plays a pivotal role in education around the world.