Category: Amazon OpenSearch Service

Illumina’s suite of multiomics analysis tools hosted on AWS include capabilities for quality control, data aggregation, and advanced analytics. In this post, we demonstrate how software from Illumina, including DRAGEN™, Illumina Connected Analytics, Correlation Engine, and Illumina Connected Multiomics enable researchers to build scalable, secure analytical pipelines while maintaining security, data privacy, and compliance at scale.

Generative AI is revolutionizing contact centers, enhancing customer interactions and operational efficiency. TCS’s solution leverages this technology to provide a comprehensive, multi-device experience for customers, agents, and employees. It streamlines operations, improves agent productivity, and delivers superior customer service. This AI-driven approach enables contact centers to deliver superior customer service while driving operational excellence.

Discover how AWS Partner Genese Solution transforms data analytics with Gandalf Insights, enabling business users to query complex databases using natural language. Learn how this AWS-powered solution reduces time-to-insight from days to minutes while decreasing IT support costs and improving business team autonomy.

By Claude Heidgerken, UX/Web Manager — Farmers Mutual Hail Insurance Company of Iowa      Matt Vincent, Founder — Source Allies      Grey Lovelace, Senior Software Consultant and GenAI Specialist — Source Allies      Carla Lienhard, Strategic Enablement and Transformation Director — Source Allies      Qiong Zhang, Sr. Partner Solutions Architect — […]

VTEX’s e-commerce platform operates on a multi-tenant model, where multiple retailers share the same infrastructure. While this approach offers scalability benefits, it presents a significant challenge: accurately determining and managing costs for each tenant. This article delves into the complexities of cost allocation in a shared environment, exploring how VTEX balances the advantages of aggregated demand with the need for precise financial management. Discover the intricate dance of infrastructure, services, and support costs that keeps this e-commerce giant competitive and financially sustainable.

Camunda as an AWS Partner is looking strategically into enabling business orchestration at scale by leveraging AWS’s cloud services. The collaboration focuses on key areas like AWS Marketplace listing, the AWS Partner Network, co-selling and more to come. By combining Camunda’s expertise in automation with AWS’s cloud capabilities, the partnership aims to accelerate digital transformation, optimize operations, and enhance competitive advantage for customers.

By Milan Thanawala – Global Head for Database, Partner GTM – AWSBy Ryan Gross – Head of Data & Applications – CaylentBy Mark Olson – Portfolio CTO – Caylent Introduction Organizations are increasingly adopting generative AI applications, which require efficient storage and retrieval of high-dimensional vector representations of data. Traditional databases are not well-suited for […]

QuesTek, a leader in Integrated Computational Materials Engineering (ICME), and AllCloud, an AWS Partner, collaborated to integrate generative AI into QuesTek’s ICMD (Integrated Computational Materials Design) platform. In this post, we will provide a high-level overview of the generative AI use cases that transformed the ICMD platform.

Learn how AWS and ThinkCol collaborate to build responsible AI solutions using guardrails and safeguards. With ThinkCol’s Guardrail Solution, businesses can now harness generative AI’s power while mitigating risks of toxicity, hallucination, and misuse. Additionally, organizations have the ability to maintain brand integrity and customer trust through a framework that includes pre-checking queries, generating accurate answers, and post-checking for relevance.

Coverage and utilization metrics can be misleading and do not always tell the full story when it comes to managing commitments and measuring their impact. Effective Savings Rate (ESR) is an objective FinOps metric that measures your true ROI. In this blog post, we will discuss challenges with coverage and utilization, why ESR is important, benchmarking insights, and automation with ProsperOps.