AWS Public Sector Blog

Category: Analytics

AWS branded background design with text overlay that says "University Hospitals Coventry and Warwickshire NHS Trust digitizes and improves patient experience with AWS"

University Hospitals Coventry and Warwickshire NHS Trust digitizes and improves patient experience with AWS

Like many healthcare providers, University Hospitals Coventry and Warwickshire (UHCW) NHS Trust, which manages two major hospitals and serves a population of more than one million, has operated with legacy technology that relies heavily on phone calls and manual processes for contacting patients. Recognizing an opportunity to modernize, the Trust linked up with IBM Consulting for an innovative pilot project to digitize patient engagement channels using Amazon Web Services (AWS). Read this post to learn more.

AWS branded background design with text overlay that says "Elevating internal customer support at Thorn with AWS: A generative AI use case"

Elevating internal customer support at Thorn with AWS: A generative AI use case

Efficiently addressing internal customer support tickets can profoundly impact an organization’s productivity and employee well-being, apart from their ability to focus on the mission at hand. To meet these demands, many nonprofits, such as Thorn, are turning to innovative technology solutions. In this post, we explore how Thorn used Amazon Web Services (AWS) in conjunction with generative artificial intelligence (AI) to revolutionize their internal customer support for organization-wide IT, security, and engineering.

AWS branded background design with text overlay that says "Improving constituent experience using AWS-powered generative AI chatbots"

Improving constituent experience using AWS-powered generative AI chatbots

Generative artificial intelligence (AI) can transform the experience of state and local government constituents. With Amazon Lex, you can design and build sophisticated voice and text conversational interfaces, deploy omnichannel experiences with pre-built integrations to contact center solutions, and pay only for speech and text requests with no upfront costs or minimum fees. This post provides a technical walkthrough for building a generative AI chat-based solution.

AWS branded background design with text overlay that says "AWS commits $10M to support new Cancer AI Alliance with the Fred Hutch Cancer Center"

AWS commits $10M to support new Cancer AI Alliance with the Fred Hutch Cancer Center

Amazon Web Services (AWS) is proud to be a healthcare and technology partner for the Cancer AI Alliance (CAIA), a new initiative announced today. The CAIA is a consortium of four National Cancer Institute (NCI)-designated cancer centers, led by the Fred Hutch Cancer Center, and leading technology and service companies. AWS is contributing a total of $10 million towards the more than $40 million in funding that helps establish the CAIA.

AWS solutions for use cases across public sector industries

Companies across all industries face a multitude of challenges in their operations, many of which can be addressed through innovative uses of technology. By implementing use cases tailored to their specific needs, organizations can drive efficiencies, mitigate risks, and create competitive advantages. This comprehensive post explores some high-impact use cases with the corresponding Amazon Web Services (AWS) solution that can transform public sector industries.

AWS branded background design with text overlay that says "Getting drugs to market faster through better health data management on AWS"

Getting drugs to market faster through better health data management on AWS

In this post, we explore how healthcare and life sciences organizations can embrace the data mesh and data as a product (DaaP) principles to unlock the full potential of their health data, drive faster and more efficient drug development, and ultimately, bring life-saving treatments to patients more quickly. We also showcase the Amazon Web Services (AWS) services that support the journey towards effective data management and alignment with data mesh principles.

AWS branded background design with text overlay that says "Safeguarding data exchange in government using AWS"

Safeguarding data exchange in government using AWS

When government agencies choose Amazon Web Service (AWS) to store data, they choose to take advantage of inheriting the strictest security controls and standards. In addition, AWS services offer a unique opportunity to enhance networking and security approaches, ensuring safe and resilient data transfer mechanisms. This blog post provides guidance towards data sharing among government agencies, offering prescriptive approaches and best practices for implementing secure data exchange solutions using AWS services.

AWS branded background design with text overlay that says "Hydrating the Natural History Museum’s Planetary Knowledge Base with Amazon Neptune and Open Data on AWS"

Hydrating the Natural History Museum’s Planetary Knowledge Base with Amazon Neptune and Open Data on AWS

The Natural History Museum (NHM) in London is a world-class visitor attraction and a leading science research center. NHM and Amazon Web Services (AWS) have partnered up to transform and accelerate scientific research by bringing together a broad range of biodiversity and environmental data types in one place for the first time. In an earlier post, we discussed NHM’s overall vision for using open data in combination with large-scale compute, data systems, and machine learning (ML) to create the Planetary Knowledge Base (PKB), a knowledge graph of global biodiversity. In this post, we focus on the underlying services and architecture that comprise the PKB.

AWS branded background design with text overlay that says "HolonIQ improves decision-making for executives with Amazon OpenSearch Service, Amazon Bedrock"

HolonIQ improves decision-making for executives with Amazon OpenSearch Service, Amazon Bedrock

HolonIQ is a global education intelligence platform that has partnered with Amazon Web Services (AWS) to transform how governments, institutions, and companies access and utilize critical information. By harnessing artificial intelligence (AI) and natural language processing (NLP) technologies, HolonIQ is empowering decision makers in the education, climate tech, and health sectors with instant access to comprehensive, trustworthy data and research. Read this post to learn more.

The role AWS is playing in Prosper Africa Tech initiatives

The Prosper Africa Tech for Trade Alliance is a collaboration uniting leading American and African tech companies behind the mission of accelerating e-commerce and digital trade in Africa. The recently announced collaboration between Amazon Web Services (AWS) and Choppies, a leading supermarket chain in Botswana, exemplifies the Alliance’s model of impact-oriented public-private partnerships. This post highlights the AWS-powered deployment of Choppies’ state-of-the-art Farmer’s app across its supplier network.