Category: AWS Lambda

Citizens are increasingly expecting government to provide modern digital experiences for conducting online transactions. Market research tells us 63 percent of consumers see personalization as the standard level of service. This post offers various architectural patterns for improving customer experience for the public sector for a wide range of use cases. The aim of the post is to help public sector organizations create customer experience solutions on the Amazon Web Services (AWS) Cloud using AWS artificial intelligence (AI) services and AWS purpose-built data analytics services.

In this post, we will explore the use of generative artificial intelligence (AI) chatbots as a natural language alternative to the service catalog approach. We will present an Amazon Web Services (AWS) architecture pattern to deploy an AI chatbot that can understand user requests in natural language and provide interactive responses to user requests, directing them to the specific systems or services they are looking for. Chatbots simplify the content navigation and discovery process while improving the customer experience.

The University of Pittsburgh Athletics Department wanted to know more about its fans, so it looked for an innovative solution and turned to Amazon Web Services (AWS). By focusing on fan behavior and seeking out trends in ticket sales, the department hoped to answer questions surrounding team loyalty and how they could stay competitive. This post provides an overview of the powerful solution Pitt Athletics built to engage with and sell to its fanbase.

In this post, we cover an Amazon Web Services (AWS) Cloud infrastructure with a modular architecture that enables you to explore and take advantage of the benefits from different Retrieval-Augmented Generation (RAG)-based generative AI resources in a flexible way. This solution provides several benefits, along with faster time-to-market and shorter development cycles.

Within the Food and Drug Administration’s Center for Drug Evaluation and Research, the Division of Medication Error Prevention and Analysis (DMEPA) plays a critical role. DMEPA reviews premarket and postmarket drug labeling to minimize the risk of medication errors. In partnership with DMEPA, Amazon Web Services (AWS) Partner ICF is developing a machine learning (ML) prototype known as the Computerized Labeling Assessment Tool (CLAT). The prototype employs innovative applications of optical character recognition (OCR) technology and the novel use of computer vision techniques that will alleviate bottlenecks in and enhance the efficiency of the drug labeling review process.

Digital engineering fundamentally relies on integrating data across model structures by using a digital thread – an underlying framework for integrating data from across traditionally siloed functions that create a consolidated view of the system’s data throughout its lifecycle. The cloud is integral to digital engineering by supporting collaboration across geographically dispersed organizations, automating workflows for data connectivity and trade space analysis in a reliable, scalable, and cost-effective manner. This post describes how Amazon Web Services (AWS) Partner General Dynamics Information Technology (GDIT) has used digital engineering in combination with secure and scalable AWS services, to deliver secure IT systems to a large defense program.

Kokomo24/7 is a health and safety software education technology (EdTech) platform committed to creating safer schools and communities. Kokomo used Amazon Web Services (AWS) database and analytics tools to create a health-tracking platform that allowed the Los Angeles Unified School District (LAUSD), the second-largest school district in the US, to cut its costs by 50 percent while improving flexibility and response times.

The Amazon Web Services (AWS) Well-Architected Framework is designed to help build resilient, secure, and efficient solutions. Understanding this framework can greatly benefit AWS customers looking to enhance and refine their cloud environments. This post shares insights into how NHS England, responsible for running the vital national IT systems which support health and social care, revolutionized their approach to the AWS Well-Architected Framework review process.

The International University of Applied Sciences (IU) maintains 90 percent of its course content online. Through its online programs, IU aims to give people worldwide access to highly individualized education, enabling them to further enrich their lives. The large majority of IU’s infrastructure runs on Amazon Web Services (AWS). Read this post to learn why IU worked directly with AWS experts through the Experience-Based Acceleration (EBA) program to expand their automated video generation pipelines to be more scalable, modular, and robust.

Wake Forest is a leading private university in the US with close to 9,000 enrolled students and almost 7,000 faculty and staff. With more than 82,000 degree recipients across all 50 US states and 103 foreign countries, its broader community is vast and growing. To make the most of this diverse community, university leaders want to create connections between individuals across graduating classes, disciplines, and geographies. This post highlights how the school used Amazon Web Services (AWS) to build a solution that brings its whole community closer.