Category: Amazon Simple Email Service (SES)

Government agencies handle vast volumes of bureaucratic documents daily, ranging from tax forms to medical records. This document-heavy workflow, often reliant on manual processing, can result in delays, errors, and increased operational inefficiencies, causing frustration among both employees and stakeholders. This post explores how intelligent document processing (IDP) solutions from Amazon Web Services (AWS) can modernize bureaucratic workflows, improve efficiency, and enhance service delivery within government agencies.

In today’s fast-paced and competitive business landscape, companies are constantly seeking ways to enhance efficiency, streamline operations, and provide top-notch customer service. Artificial intelligence (AI) has emerged as a powerful tool to help companies achieve these goals while revolutionizing the way they interact with customers. In this post, you can read about the transformative potential of email-based virtual assistants—a standout among AI applications—powered by Amazon Web Services (AWS).

Like many healthcare providers, University Hospitals Coventry and Warwickshire (UHCW) NHS Trust, which manages two major hospitals and serves a population of more than one million, has operated with legacy technology that relies heavily on phone calls and manual processes for contacting patients. Recognizing an opportunity to modernize, the Trust linked up with IBM Consulting for an innovative pilot project to digitize patient engagement channels using Amazon Web Services (AWS). Read this post to learn more.

Wake Forest is a leading private university in the US with close to 9,000 enrolled students and almost 7,000 faculty and staff. With more than 82,000 degree recipients across all 50 US states and 103 foreign countries, its broader community is vast and growing. To make the most of this diverse community, university leaders want to create connections between individuals across graduating classes, disciplines, and geographies. This post highlights how the school used Amazon Web Services (AWS) to build a solution that brings its whole community closer. 

In 2022, Intelsat — operator of one of the world’s largest integrated satellite and terrestrial networks and a leading provider of in-flight connectivity — collaborated with Amazon Web Services (AWS) to complete a post-acquisition domain migration from Gogo Commercial Aviation without impacting inflight experiences and other operations. This blog post shares the lessons learned from Intelsat’s successful domain migration with AWS.

Electronic notifications of patient events are a vital mechanism for care providers to improve care coordination and promote appropriate follow-up care in a timely manner. This post shows how a combination of Amazon Web Services (AWS) technologies, like AWS Lambda, Amazon Comprehend Medical, and AWS Fargate, can effectively manage and deliver actionable data to help healthcare customers deliver electronic notifications in a secure and efficient way.