Category: Amazon CloudFront

In this post, we will explore the use of generative artificial intelligence (AI) chatbots as a natural language alternative to the service catalog approach. We will present an Amazon Web Services (AWS) architecture pattern to deploy an AI chatbot that can understand user requests in natural language and provide interactive responses to user requests, directing them to the specific systems or services they are looking for. Chatbots simplify the content navigation and discovery process while improving the customer experience.

K12 leaders need tangible solutions and tactics for improving their school’s or district’s cyber-resilience in the coming school year, and Amazon Web Services (AWS) is committed to supporting schools and districts as they enhance the cybersecurity of their networks. Recently, AWS joined the White House, the Department of Homeland Security, and the Department of Education—among other leaders in the government and education community—to commit to improving the cybersecurity resilience of K12 education. As part of this commitment, AWS created the K12 Cyber Grant Program, offering up to $20 million in AWS Promotional Credits to both new and existing K12 customers.

The University of Pittsburgh, the University of Illinois Urbana-Champaign (UIUC), the University of California Davis Health Cloud Innovation Center (UCDH CIC)—powered by Amazon Web Services (AWS)—and the AWS Digital Innovation (DI) team have built a prototype that uses machine learning (ML) and generative artificial intelligence (AI) to transform the public health communications landscape by giving officials the tools they need to fight medical misinformation, disinformation, and malinformation.

In 2021, the Indiana Department of Correction (IDOC) awarded a contract to Mi-Case, an Amazon Web Services (AWS) Partner, to replace its legacy systems managing case data across the state’s corrections facilities. The project kicked off in February 2021 and the new web and cloud-based offender management system (OMS) went live in May 2023. Read this blog post to learn why implementations like it routinely take several years and why this project was different.

To provide students across India with the highest quality learning experience, the education technology (EdTech) company Metis leveraged Amazon Web Services (AWS) to power its interactive live streams. Using Amazon Interactive Video Service (Amazon IVS), Metis now supports an average of 50,000 unique viewers daily across 700 weekly online classes.

Northwestern University Libraries’ (NUL) relationship with Amazon Web Services (AWS) helped lead to innovative approaches to NUL’s digital collections suite. Read this post to learn how NUL leveraged an open-source standard and AWS Lambda to make it simpler for researchers to examine, compare, share, and cite images and audio/visual files across libraries.

The Delhi Academy of Medical Sciences Pvt Ltd (DAMS) is the leading institute for National Eligibility and Entrance Test postgraduate (NEET PG) preparation for doctors in India. During the pandemic, DAMS shifted its course delivery to its eMedicoz app, an education technology (EdTech) initiative powered by AWS that has reached more than 500,000 verified doctors and medical student subscribers. To keep students connected with real-time learning, DAMS used AWS to deliver live-streamed and two-way interactive classes for thousands of budding doctors through the eMedicoz app.

Government departments work hard to meet required security framework controls for cloud services, and obtaining an Authority to Operate (ATO) can sometimes take up to 18 months. To assist with this process, AWS developed the open-source AWS Secure Environment Accelerator (ASEA), a tool designed to help deploy and operate secure multi-account AWS environments. This post describes how government departments can more simply deploy a web application consisting of a single-page application (SPA), backend API, and database within ASEA.

Oregon and Washington are home to the Confederated Tribes of the Umatilla Indian Reservation (CTUIR)—a union of the Cayuse, Walla Walla, and Umatilla tribes. Their language, Sahaptian is classified as severely endangered by UNESCO. CTUIR was searching for a way to preserve legacy knowledge in a way that can be passed down to future generations and strengthen its community. To do this, CTUIR worked with Amazon Web Services (AWS) and AWS Partner Dan Ryan to build an online dictionary of the Sahaptian language, powered by the cloud.

Tessitura Network, a member-owned nonprofit company, provides customer relationship management (CRM) technologies and services to performing arts, cultural, and entertainment organizations around the world. Tessitura integrates what used to be disparate components of running an arts and culture organization, and supports organizations to gain a full picture of their customers and patrons, to segment and analyze data for insights, and to build personalized engagements with donors and communities they serve—all using the cloud and Amazon Web Services (AWS).