AWS Public Sector Blog

Tag: Amazon S3

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Improving customer experience for the public sector using AWS services

Citizens are increasingly expecting government to provide modern digital experiences for conducting online transactions. Market research tells us 63 percent of consumers see personalization as the standard level of service. This post offers various architectural patterns for improving customer experience for the public sector for a wide range of use cases. The aim of the post is to help public sector organizations create customer experience solutions on the Amazon Web Services (AWS) Cloud using AWS artificial intelligence (AI) services and AWS purpose-built data analytics services.

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Fine-tuning an LLM using QLoRA in AWS GovCloud (US)

Government agencies are increasingly using large language models (LLMs) powered by generative artificial intelligence (AI) to extract valuable insights from their data in the Amazon Web Services (AWS) GovCloud (US) Regions. In this guide, we walk you through the process of adapting LLMs to specific domains with parameter efficient fine-tuning techniques made accessible through Amazon SageMaker integrations with Hugging Face.

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Reimagining customer experience with AI-powered conversational service discovery

In this post, we will explore the use of generative artificial intelligence (AI) chatbots as a natural language alternative to the service catalog approach. We will present an Amazon Web Services (AWS) architecture pattern to deploy an AI chatbot that can understand user requests in natural language and provide interactive responses to user requests, directing them to the specific systems or services they are looking for. Chatbots simplify the content navigation and discovery process while improving the customer experience.

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Building NHM London’s Planetary Knowledge Base with Amazon Neptune and the Registry of Open Data on AWS

The Natural History Museum in London is a world-class visitor attraction and a leading science research center. NHM and Amazon Web Services (AWS) have worked together to transform and accelerate scientific research by bringing together a broad range of UK biodiversity and environmental data types in one place for the first time. In this post, the first in a two-part series, we provide an overview of the NHM-AWS project and the potential research benefits.

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Use modular architecture for flexible and extensible RAG-based generative AI solutions

In this post, we cover an Amazon Web Services (AWS) Cloud infrastructure with a modular architecture that enables you to explore and take advantage of the benefits from different Retrieval-Augmented Generation (RAG)-based generative AI resources in a flexible way. This solution provides several benefits, along with faster time-to-market and shorter development cycles.

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Use Landing Zone Accelerator on AWS customizations to deploy Cloud Intelligence Dashboards

In this post, you will learn how to deploy Amazon Web Services (AWS) Cloud Intelligence Dashboards (CID) using the Landing Zone Accelerator on AWS (LZA) solution. In doing so, you will learn how to customize your LZA deployment using the customizations-config.yaml file. By utilizing the LZA and CID together, you can streamline the deployment process, ensure compliance with best practices, and gain valuable insights into your cloud environment, ultimately leading to improved operational efficiency, enhanced security, and better-informed decision-making.

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ICF helps FDA accelerate the drug labeling review process with AWS machine learning

Within the Food and Drug Administration’s Center for Drug Evaluation and Research, the Division of Medication Error Prevention and Analysis (DMEPA) plays a critical role. DMEPA reviews premarket and postmarket drug labeling to minimize the risk of medication errors. In partnership with DMEPA, Amazon Web Services (AWS) Partner ICF is developing a machine learning (ML) prototype known as the Computerized Labeling Assessment Tool (CLAT). The prototype employs innovative applications of optical character recognition (OCR) technology and the novel use of computer vision techniques that will alleviate bottlenecks in and enhance the efficiency of the drug labeling review process.

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AWS Partner Kokomo24/7 transforms Los Angeles Unified School District’s health data system in one year

Kokomo24/7 is a health and safety software education technology (EdTech) platform committed to creating safer schools and communities. Kokomo used Amazon Web Services (AWS) database and analytics tools to create a health-tracking platform that allowed the Los Angeles Unified School District (LAUSD), the second-largest school district in the US, to cut its costs by 50 percent while improving flexibility and response times.

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Germany’s International University of Applied Sciences automates creation of educational videos using generative AI, serverless on AWS

The International University of Applied Sciences (IU) maintains 90 percent of its course content online. Through its online programs, IU aims to give people worldwide access to highly individualized education, enabling them to further enrich their lives. The large majority of IU’s infrastructure runs on Amazon Web Services (AWS). Read this post to learn why IU worked directly with AWS experts through the Experience-Based Acceleration (EBA) program to expand their automated video generation pipelines to be more scalable, modular, and robust.

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Unlocking data governance for multiple accounts with Amazon DataZone

This post discusses how Amazon Web Services (AWS) can help you successfully set up an Amazon DataZone domain, aggregate data from multiple sources into a single centralized environment, and perform analytics on that data. Additionally, this post provides a sample architecture as well as a walkthrough on how to set up that architecture. Ultimately, this post serves as a valuable resource if you’re seeking to optimize your data management processes and derive actionable insights to drive business growth.