AWS Public Sector Blog

Tag: AWS Glue

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Improving customer experience for the public sector using AWS services

Citizens are increasingly expecting government to provide modern digital experiences for conducting online transactions. Market research tells us 63 percent of consumers see personalization as the standard level of service. This post offers various architectural patterns for improving customer experience for the public sector for a wide range of use cases. The aim of the post is to help public sector organizations create customer experience solutions on the Amazon Web Services (AWS) Cloud using AWS artificial intelligence (AI) services and AWS purpose-built data analytics services.

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Univ. of Pittsburgh Athletics use AWS to unlock data insights for every step of the fan journey

The University of Pittsburgh Athletics Department wanted to know more about its fans, so it looked for an innovative solution and turned to Amazon Web Services (AWS). By focusing on fan behavior and seeking out trends in ticket sales, the department hoped to answer questions surrounding team loyalty and how they could stay competitive. This post provides an overview of the powerful solution Pitt Athletics built to engage with and sell to its fanbase.

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Building NHM London’s Planetary Knowledge Base with Amazon Neptune and the Registry of Open Data on AWS

The Natural History Museum in London is a world-class visitor attraction and a leading science research center. NHM and Amazon Web Services (AWS) have worked together to transform and accelerate scientific research by bringing together a broad range of UK biodiversity and environmental data types in one place for the first time. In this post, the first in a two-part series, we provide an overview of the NHM-AWS project and the potential research benefits.

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Use Amazon SageMaker to perform data analytics in AWS GovCloud (US) Regions

Amazon SageMaker is a fully managed machine learning (ML) service that provides various capabilities, including Jupyter Notebook instances. While RStudio, a popular integrated development environment (IDE) for R, is available as a managed service in Amazon Web Services (AWS) commercial Regions, it’s currently not offered in AWS GovCloud (US) Regions. Read this post, however, to learn how you can use SageMaker notebook instances with the R kernel to perform data analytics tasks in AWS GovCloud (US) Regions.

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Unlocking data governance for multiple accounts with Amazon DataZone

This post discusses how Amazon Web Services (AWS) can help you successfully set up an Amazon DataZone domain, aggregate data from multiple sources into a single centralized environment, and perform analytics on that data. Additionally, this post provides a sample architecture as well as a walkthrough on how to set up that architecture. Ultimately, this post serves as a valuable resource if you’re seeking to optimize your data management processes and derive actionable insights to drive business growth.

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Modern data strategy for government tax and labor systems

Introduction Government authorities such as tax, unemployment insurance, and other finance agencies across the US and globally are seeking ways to innovate. They are trying to unlock insights from their data, deliver better customer experiences, and improve operations using cutting-edge technologies such as generative artificial intelligence (AI), machine learning (ML), and other data analytics tools. […]

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Build population health systems to enhance healthcare customer experiences on AWS

As the amount of health data increases, different healthcare, life sciences, population health, and public health organizations are working to modernize their data infrastructure, unify their data, and innovate faster with technologies like artificial intelligence and machine learning (AI/ML). In this blog post, we dive deep on architecture guidance that enables healthcare providers to improve patient care.

Unlock third-party data with API-driven data pipelines on AWS

Unlock third-party data with API-driven data pipelines on AWS

Public sector organizations often utilize third-party Software-as-a-Service (SaaS) to manage various business functions, such as marketing and communications, payment processing, workflow automation, donor management, and more. This common SaaS landscape can lead to data silos where data becomes isolated in disparate systems and difficult to centralize for business insights. If existing SaaS connectors are not available, public sector organizations can use AWS to build an API-driven data pipeline to consolidate data from SaaS platforms offering open APIs. In this post, learn how to build an API data pipeline on AWS.

Extracting, analyzing, and interpreting information from Medicaid forms with AWS

Extracting, analyzing, and interpreting information from Medicaid forms with AWS

What if paper forms could be processed at the same speed as digital forms? What if their contents could be automatically entered in the same database as the digital forms? Medicaid agencies could analyze data in near real time and drive actionable insights on a single dashboard. By using artificial intelligence (AI) and machine learning (ML) services from AWS, Medicaid agencies can create this streamlined solution. In this walkthrough, learn how to extract, analyze, and interpret relevant information from paper-based Medicaid claims forms.

Optimizing your nonprofit mission impact with AWS Glue and Amazon Redshift ML

Nonprofit organizations focus on a specific mission to impact their members, communities, and the world. In the nonprofit space, where resources are limited, it’s important to optimize the impact of your efforts. Learn how you can apply machine learning with Amazon Redshift ML on public datasets to support data-driven decisions optimizing your impact. This walkthrough focuses on the use case for how to use open data to support food security programming, but this solution can be applied to many other initiatives in the nonprofit space.